magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

RDHeinz · magicJack Apprentice Joined: 06 Jun 2008 Posts: 11

Found it! It sure is inconspicuous.

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Mark · Posted: Sat Jan 09, 2010 12:31 pm Post subject:

I had the same thing occur with my Webroot Spy Sweeper software. I was notified that the subscription would renew automatically and was also given instructions on how to opt-out of automatic renewal--I opted out.

I don't like it! It's offensive to me that companies are taking it upon themselves to charge for something I didn't ask for unless I opt-out. Maybe I'm over reacting but I feel it's intrusive to presume that I'm going to want to renew a subscription. If I want to renew then I will take the appropriate steps to do so. Otherwise, if auto-renew is an option then simply provide instructions for opting in--Don't opt me in automatically.

veganmarcos · MagicJack Newbie Joined: 11 Jan 2010 Posts: 1

Just noticed it. Thanks for the tip. Yes, it is very inconspicuous. My question is though, would they renew me for another five years or start charging me year to year. I wouldn't mind it if they renewed me for another five years but there isn't any option under the auto-renewal for this that I could find. Hmm. Also, even if they raised the five year fee to $69.99 it's still very cheap. The annual cost is $19.99. That comes out to $60 every three years. You're still saving $30.00 every five years unless the five year option increases again. Then I would probably renew yearly rather than every five years.

Mark

macrat · magicJack Apprentice Joined: 29 Apr 2009 Posts: 10

I don't know if disabling the auto-renew feature will cause nags to pop up earlier than 3 months before the expiration date?

I use MJ, but I have it on an unattended Pentium 2 with XP SP3, 2 GB hard drive, and nothing else. I took out the CD rom drive after installing, and took out the monitor (I think I recycled it, but I have a KVM to check on it now.) I'm trying to find a power supply lower than 50 watts for it, any ideas where I can get one? It's running at 100 watts now.
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SpamBox · Posted: Fri Feb 05, 2010 7:11 pm Post subject:

Yeah I saw this option when I renewed last month.
Looked pretty easy for me to find but then again I'm always careful to read the fine print.

Thanks though to pointing it out to all
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eljefino · MagicJack Newbie Joined: 06 Feb 2010 Posts: 4

Macrat your cpu, motherboard, and hard drive use the power they use. Changing the power supply won't effect efficiency. (can probably get SLIGHTLY better with a "green" PS that puts more out with less in)

Though rated at 100 watt max, you'll find the headless computer probably only uses about 60 watts. A "Kill-a-watt" meter will tell you for sure. Local libraries have them on loan or they're only $20 new.

Put a 50 watt in (if you can find it) and you'll probably start having wierd system issues.

BENNYG · MagicJack Newbie Joined: 12 Feb 2010 Posts: 1

Does majic jack require intel processor on MAC computers?

Nobody beats the Whiz! · Dan Should Pay Me Joined: 26 Oct 2009 Posts: 559

F3DRIVR · magicJack Apprentice Joined: 13 Apr 2008 Posts: 12

I recently paid for a year of service and noticed a note in my account that it was set to be automatically renewed in a year but I didn't realize that it was possible to disable it. I don't trust MagicJack with my credit card number so I paid them through paypal virtual debit card. You can generate a Mastercard number through an add-on in your paypal account that can be set to expire after one use. Very useful for online purchases.

degarb · MagicJack Expert Joined: 04 Aug 2008 Posts: 92

That sucks because if you disable recurring charges, like any intelligent cardholder will do, then, these people likely will not be able to renew at all.

Some card lines, totally disallow this.

hughmbein · magicJack Apprentice Joined: 01 Mar 2010 Posts: 14

First, Thank You to MagicJack & for this forum. If it weren't for MJ & Skype a lot of families, in the Caribbean & elsewhere with high rates, would loose touch.
Re: Auto Renew I have given MJ's (which were bought with a credit card) to a lot of people in the Islands. What's going to happen at renewal time ?
A. My credit card will be automatically charged ?
B, If they've bought "foreign" calls with their credit card ?
C. Their MJ stops working ?
Thanks for the good info
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ubern000b · MagicJack Newbie Joined: 01 Mar 2010 Posts: 1

After some thought here's my concern,

You're on manual renewal.

MJ nags you to renew as the date approaches. You ignore the nags.

MJ suspends your service the day after your payment was due. Hell, maybe they even release your number to the pool and someone else snags it.

All of this was avoidable, none of it was the fault of MJ.

Yet, IMO, everyone will want to burn MJ to the ground.

FTR, I don't work for or have any interest in MJ.

All just IMO

hughmbein · magicJack Apprentice Joined: 01 Mar 2010 Posts: 14

Oh Yes, something more to the questions above.

D. Why the worry RE Auto Renew if you bought your MJ in a store for cash and have not used your credit card to buy foreign long distance on MagicJack ? In this case, Why Worry ?
Does this sound like Alfred E Neuman logic ?
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couch-potato · Posted: Thu Mar 04, 2010 3:13 pm Post subject:

tjnamtiw · Posted: Mon Mar 08, 2010 10:45 pm Post subject: