magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

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redpepper · Posted: Tue Mar 30, 2010 4:53 am Post subject:

The caller id is sent as a modem tone like transmission to your phone between the 1st and 2nd ring.

In regards to caller id, the Magicfeatures plugin removes the audible ringing sent down the phone line at the same time the caller id is being transmitted. This is the underlying bug in the magicJack dialer that inhibits even very basic caller id transmission for the majority users with caller id problems.

For reference, Magicfeatures also provides the following additional capabilities:

Caller ID with Name (Incl. Google Phonebook Reverse Number Lookup)
Call Waiting Caller ID
Talking Caller ID

If you have Magicfeatures installed and your caller id still does not display, the USB port you are using is underpowered and there is inadequate power available to drive your phone line AND/OR inadequate power to drive the caller id display electronics (if you are using a phone that does not have its own power supply and relies solely on power from the phone line to function).

You can try plugging the magicJack USB dongle directly into a USB port on the back on your computer (without an extender cable or hub) to see if that port provides the needed power. If that does not sort out the issue, you will need to use an externally powered USB hub (the kind that have their own power supply) with your magicJack USB dongle.

This externally powered USB hub model has been successfully used by a number of other magicJack users with similar problems:

https://www.justpal.com/store/product.php?productid=16262

V-Man

Just wanted to add my Thank You's to snafu2 for coming up with the 100k ohm resistor Caller ID display fix. I suspected inner wiring capacitance was the issue but due to lack of experiment time (read laziness), I just went out and bought a cordless base that supports multiple phones. I tried your fix just now and TA-DA! Now my whole house is supported INCLUDING the DirecTV receiver's Caller ID display. The magicJack Tech Support (I use the term "support" extremely loosely) told me specifically that it would never, quote "NEVER" work on my satellite receiver. I'm tempted to go rub it in their faces but my jabs would fall on deaf ears, I'm sure. I mean, they MUST be deaf, right? Snafu2 came up with this fix over two years ago and they're still telling their customers the same old incorrect BS?

At any rate, Snafu2, You are Truly Da MAN! Very Happy

Gonna go download the PCPhoneSoft software now. Hope my luck holds.

Later MJ fans.

Tapori · MagicJack Newbie Joined: 01 Apr 2010 Posts: 8

Does anyone knows if any of these fix work with Intel MAC / Apple computers?

Tapori · MagicJack Newbie Joined: 01 Apr 2010 Posts: 8

Thanks for the info... atleast it's the only best solution out there for Mac users like us Smile

bmwmick · magicJack Apprentice Joined: 18 Jul 2008 Posts: 14

BigPappa · MagicJack Newbie Joined: 13 May 2010 Posts: 2

I have been just told by MJ support that all I will ever see is the phone number and not the name of the person calling?

redpepper · Posted: Thu May 13, 2010 7:45 pm Post subject:

The basic magicJack offering does not have caller id name support or call waiting caller id.

You can get both the latter features if you upgrade your magicJack with the Magicfeatures Plugin.

If the caller name cannot be found in your Contacts list, Speed Dial list or in the online Google Phonebook, the city/state of the person calling is displayed.

themerph · MagicJack Newbie Joined: 19 Jun 2010 Posts: 1

There is an upgrade if you own a pentium mac. I just did the upgrade, rebooted, and now have caller id on my cordless handsets.

revolutiondj · magicJack Apprentice Joined: 30 Dec 2009 Posts: 23

I have Magicfeatures and installed the resistor a while back. Recently my caller ID quit working. Do you likely think I need to get a powered usb hub, or maybe replace the resistor? I had a DirecTV receiver plugged in and have removed that. I also have tried different USB ports on the back of the pc.

bitstopjoe · Posted: Fri Jul 02, 2010 1:07 pm Post subject:

Glad to hear all is working again. Good job trouble shooting.. Damn resistors Smile

I guess it was "resisting" to work Smile

Joe Sica

revolutiondj · magicJack Apprentice Joined: 30 Dec 2009 Posts: 23

Yeah you got that right. Never would have thought it would go bad. Maybe it was a loose connection.

But yes everything works great. Caller ID on phones and DirecTV boxes too.

Thanks,
Mike

bitstopjoe · Posted: Fri Jul 02, 2010 2:13 pm Post subject:

Or a cold solder joint. That can and does cause ALL kinds of weird stuff!!

Joe Sica

JP3026 · MagicJack Newbie Joined: 03 Jul 2010 Posts: 4

I bought a Magic Jack in June 2010. I was not able to get the Caller ID to work. I have both wireless and regular phones in my home. Even when I hooked up just one phone to the Magic Jack, I could not get a CID. I added a powered USB hub and still no success. After reading about an idea I found in this forum, I was able to correct my problem. I went and bought a 100K ohm resister from Radio Shack. I cut a regular phone cord with the RJ11 plug on one end and stripped the wires. There were two wires a red and green one. I soldered the two wires onto the 100K ohm resister. Then, I plugged a duplex jack into the Magic Jack. In one port, I plugged in the RJ11 phone cord with the 100K ohm resister I rigged up. In the other port, I plugged in a phone cable with the RJ11 connectors into my wall jack. This wall jack went into the wiring in my house. The first time a call came into the Majic Jack, the Caller ID worked. Many thanks to the gentlemen who figured this out and posted in this forum. It really works! All of the phones connected to my house wiring both regular and wireless work!
_________________
When your at the end of your rope, hang on.

red8316 · MagicJack Newbie Joined: 05 Jul 2010 Posts: 1

Just wanted to let you all know this worked for me. Thanks for the information. Here is a pic of my mod job.