magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

mikeyg61 · magicJack Apprentice Joined: 05 Apr 2008 Posts: 11

Hi trailblazer. I hate soldering...Did you get that surface mount telephone jack from Radio Shack also?...If so, do you have the catalogue number on that also? I got the 5 pack of resistors already. The same as you 5% tolerance from Radio Shack. Any info that you can give me on the surface mount phone jack would be appreciated...Thanx! Very Happy

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mikeyg61 · magicJack Apprentice Joined: 05 Apr 2008 Posts: 11

Hey people! I was checking out some other threads on this site & found another solderless version of snafu2's 100k ohm resistor fix. For those of you that hate soldering small parts like me....Here is the link Shocked

http://www.magicjacksupport.com/inbound-cid-solderless-fix-t1096.html

trailblazer · Posted: Sat Apr 12, 2008 7:38 am Post subject:

Mikeyg61, No, it doesn't appear Radio Shack sells a 'double' surface mount jack. I just happend to have one laying around and not sure the best place to find one. I also like the fix where you place the resistor inside of the small modular plug!

mikeyg61 · magicJack Apprentice Joined: 05 Apr 2008 Posts: 11

Please...don't credit me with the idea of placing the resistor inside the small modular plug...I just happened to find it in another thread & figured I'd link it to here. It sounds like a good idea to me. It was actually posted by an MJ reseller. He found that snafu2's idea worked pretty good & was looking for a cheap & easy way to resolve the Caller ID problem. So, he or she came up with that idea & says that it works well. Thanx for responding... Very Happy

mikeyg61 · magicJack Apprentice Joined: 05 Apr 2008 Posts: 11

Oh well...I guess that Caller ID & Call Waiting don't work with the Intel Mac Mini 1.83 Ghz. Core 2 Duo. Although MJ tech support claims it does. They told me it was a USB power issue & told me to try a powered Hub. I tried 2 different Powered Hubs. The one that's built into my NewerTech V2 back up drive with 3 USB 2.0 & 3 FireWire 400 ports. The whole unit is supplied by AC power. I also tried my Belkin 7 port Powered USB Hub. Still no go. I tried trailblazer's version of the 100 ohm resistor trick & still doesn't work. I hook up the same MJ with the same phone cord & same phone to my mom's HP Windows XP computer. Both Caller ID & Call Waiting work without the use of a Powered USB Hub or Resistor setup. All 6 USB ports work with her computer, including the 2 in the front & 4 in the rear. I tried all ports on the Mac Mini & Powered Hubs but, still no go...Anyone have any ideas? I am using OS X 105.2 Leopard...Thanx Question

mikeyg61 · magicJack Apprentice Joined: 05 Apr 2008 Posts: 11

Oh yeah..btw...I forgot to add that the Caller ID DOES display on my monitor but, not the phone. No Call Waiting. Hooks me up straight to my VoiceMail when on the phone with someone else & I call my MJ number with my cell phone or house phone. Phone makes & receive calls just great! The light on the base of the cordless phone flashes when it rings. Caller ID & Waiting work as normal on the phone when I connect to my mother's HP Windows XP computer without any other aid or help. I use the same phone, MJ, & cord I'm using on the Mac. I did add an extra short phone cord when I tried the Resistor trick...I am also on Wireless on the Mac. I don't use the Built in Airport though. I have that shut off & am using a Belkin Wireless Ethernet Bridge. I find it gets a better range & I can move it if I happen to experience problems, which hasn't happened yet. I always get a good & fast connection. Other that the CID & CW, the MJ works great!...Again...Any ideas???...Mac Mini 1.83 Ghz. Intel Core 2 Duo Processor, 1 Gig of RAM...OS X Leopard 10.5.2...Thanx Again...sorry for the second posting...I wanted to add some info.... Razz

redram38 · magicJack Apprentice Joined: 17 Apr 2008 Posts: 18

I have a question about this fix. I have the resistors and coupler but did you use a special tool to get the insulation off the red and green wires before you attach the resistor

LikeMagic · Posted: Fri Apr 18, 2008 1:53 pm Post subject:

I used the wire stripper, cutting into the wire's outer jacket and carefully separating the cut just enough to reveal the wire inside, ready for the solder connection. You could also use the hot tip of the solder iron to melt away the wire's outer jacket. whatever method appeals to you Smile

redram38 · magicJack Apprentice Joined: 17 Apr 2008 Posts: 18

Thx I will try the latter first

redram38 · magicJack Apprentice Joined: 17 Apr 2008 Posts: 18

Ok here is my result. I soldered the red and green wires to both ends of the resister and I do get caller ID to work, however everyother call I make to the magic jack phone gets a fax machine squeel. I hang up and call again and it works, hang up call again, fax squeel. What do you think could be the cause of this.

I have the magic jack to the coupler to the phone line into the wall jack. I wonder if that makes a diff. I am not going straight into the phone, but through a wall jack.

LikeMagic · Posted: Fri Apr 18, 2008 7:06 pm Post subject:

redram38 · magicJack Apprentice Joined: 17 Apr 2008 Posts: 18

I have comcast digital voice. I unplugged the phone line from the modem so the Comcast Digital Voice is no longer active. I tried the wall jack that Comcast used to run the phone line to the modem and it worked as did all the phone jacks in the house. Now I am using a phone jack that is next to the computer that I have the Magic Jack hooked to. I do not have a fax machine hooked up, and yes it is the sound you hear when a fax machine answers a call. I will try it bypassing the wall jack and just hook into the phone and see what happens. Oh and if I wait about 20 seconds and call the number it does not make the fax noise. It only does it if I redial the number right away. And it only does it everyother time. Call 1 is ok, call 2 fax noise, call 3 ok and so on
Thx for the help

redram38 · magicJack Apprentice Joined: 17 Apr 2008 Posts: 18

Seems like the trouble happens when I go through the wall jack and not directly into the phone from the magic jack. I tried that was and it works fine. Caller Id is now working. My only problem is now Tivo cannot dial out.

Thx again for all the help

LikeMagic · Posted: Fri Apr 18, 2008 8:42 pm Post subject:

Perhaps the fax squeal sound is from your Tivo trying to answer the phone or it was trying to make an outgoing call at the same time of your incoming test call? Try to unplug Tivo from the wall jack and try your call again.

solderman · Posted: Sun Apr 27, 2008 8:42 am Post subject:

I was having trouble with the CID on my house long wired multi-phone setup, and the 100k-Ohm resister fix works fine for me.

I was just wondering if anyone was having any problems or side effects with the call quality from a resister across the lines that way?

I haven't had any problems with mine so far.