magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

rajee · MagicJack Newbie Joined: 04 Aug 2009 Posts: 1

First of all - great job on the step-by-step process, OP! Smile

I think I've got it all working like a charm - the only thing is that I didn't notice MJ starting up by itself upon restart when I finished the final touches. I created the shortcut on the desktop as advised and ran it off of that without a glitch (so far) .. it's still running fine ... But my concern is getting it to run by itself in case the computer restarts/shuts down (so I don't have to log in to run it manually) ...

This has resolved my issue of having MJ die on us everytime the computer goes into sleep and goes to the shared User IDs screen ... since it's now in the 'background' and running as a service ...

So - my immediate situation is fine but I just want to foolproof for the future (I checked that the Parameter details in REGEDIT were all perfect and matched the shortcut which worked) ...

Please offer any suggestions. Exclamation

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T-Man · MagicJack Newbie Joined: 20 May 2009 Posts: 9

I've got the jack set up to run as a service in win7. It is working great. However, I can't "disable" voicemail as described here. If I run the jack normally, voicemail never picks up, but when running as a service, voicemail always picks up.

Anyone have any ideas what may be going on here?

Thanks in advance.

T-Man

1artworkz · Posted: Wed Aug 19, 2009 7:49 pm Post subject:

I'm new to MJ but I hate the long load time and the ***** splash screen.
I have followed semicharm's instruction, however I am confused and may have missed an important step.
semicharm says:

4) Open My Computer and go to
C:\Documents and Settings\Your Username\Application Data
and move the mjusbsp folder to C:\Documents and Settings\LocalService\Application Data.
Which I did. Then he says.

7) Run regedit and go to
HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Services\MagicJack
Right click the MagicJack key, choose New>Key, and name it Parameters. Now in the Parameters key, right click, choose New>String Value, and name it Application.
Double click the Application value and set it to "C:\Documents and Settings\All Users\Application Data\mjusbsp\magicJack.exe" /scf _magicJackPersonalDataRoot "X:\magicJack"
where X is the second MagicJack drive letter you found earlier, then click OK.

My question: if the mjusbsp directory was MOVED to C:\ ...\LocalService\, why is the key set to "C:\ .... \All Users\Application Data ("mjusbsp" is nolonger under All Users but under LocalService)?

Using MagicJack Utilites I have Path1, Path2 & Path3 set to "C:\Documents and Settings\LocalService\Application Data\mjusbsp"

When I click on "Get Current SIP Information" I get an "Invalid Path1 in Config.ini" error. What have I done wrong?

matspm · MagicJack Newbie Joined: 19 Oct 2008 Posts: 5

I used the OPs method for XP. When i upgraded to Vista i did the following steps.

1. Create two accounts. One for your regular use and one for MJ. It need not have admin access.
2. Login to the account for MJ and connect the MJ.
3. Once MJ completes startup, use 'Switch User' option to switch back to the regular account.

That's it. You are done Wink

degarb · MagicJack Expert Joined: 04 Aug 2008 Posts: 92

I am missing something. What is advantage. Seems like about 3 hours of work.

Bendle · Posted: Sun Sep 06, 2009 10:08 am Post subject:

RDHeinz · magicJack Apprentice Joined: 06 Jun 2008 Posts: 11

Gee whiz Bendle. Can you please skip all the wordiness and get to the point? Rolling Eyes

sipple31 · MagicJack Newbie Joined: 09 Sep 2009 Posts: 1 Location: WI

I tried searching, but maybe I missed it... i'm running MJ as a service successfully on Server 2008, however, the Caller-ID quit working. Any tips?

thank you kindly,
-Luke Very Happy

adnott

I'm running MJ as a service on MSS EX485 per Semi's Way.

I can make calls out from MJ and the on screen touchpad but all calls in go to someone else's voice mail (number too?). I went through 3 tech chats and even changed my number once so now instead of getting a message about a user on google's grand central I just get Rob's answering machine.

The last tech chat wanted me to uninstall MJ since they said the problem was that it wasn't installed correctly.

Any run into this an/or have ideas?

Thanks

mmmelaney · MagicJack Newbie Joined: 08 Oct 2009 Posts: 5

Hi,

I hate to be a nit pick but can someone change ALL of the paths in the instructions to "C:\Documents and Settings\LocalService\Application Data\mjusbsp"? (Instead of All Users.) It would make things less confusing for newbies and would make copying and pasting into regedit nice and simple.

Thanks a lot.

mmmelaney · MagicJack Newbie Joined: 08 Oct 2009 Posts: 5

I have WinXP 32 Sp2.

Now that I am running Magicjack as a service it keeps triggering "C:\WINDOWS\system32\oobe\images\clickerx.wav" every 5 minutes, and while starting up (when I start it from the services panel in Windows.)

Another sound file that it could be is "C:\WINDOWS\Media\Windows XP Menu Command.wav" They sound very similar.

I have no sounds enabled in Audio Properties.

The only thing that makes it go away is logging on as myself in the Service properties, instead of Local System account. But this doesn't allow magicjack to interact with the desktop. I need to be able to pull the interface up and look at my phone numbers.

It does not make any noise when I start it from the desktop shortcut as Magicjack.exe, but then I have to log into windows to start my phone.

Help?

jebise · magicJack Apprentice Joined: 03 May 2009 Posts: 14

i have had the magic jack for more then 10 months or so and it has been fine. But recently it been giving me allot of touble.

I have been using MJ as a service since day one using (http://www.magicjacksupport.com/magic-jack-as-a-service-a-better-way-t1364.html).

It has not given me any trouble and worked just fine, i would wake up turn on the pc and after 5 minutes i was able to make call and sturf the web without the annoying MJ GUI.

But now whenever i turn on the computer for some reason it dose not detect the phone and defaults to my sound card and the only way to fix it is if i either stop the service and open the GUI and change the settings (more often the telephone option is greyed out) Or i can just unplug it from the PC and then back it. But thats just too annoying can anyone else that using this as a service tell me if you had this problem??

rdeanbell · MagicJack Newbie Joined: 02 Dec 2009 Posts: 1

I have had this working for months now. Thanks BTW.

But today I removed the dongle to load the app onto my laptop and when I plugged it back in my desktop USB it loaded the MJ software under my username. SO now on reboot I am back to square one with MJ loading under my account (as opposed to just the service) along with the annoying UI. How do I keep that from happening?

chapo · MagicJack Newbie Joined: 12 Dec 2009 Posts: 1

I've modified the steps that vdot provided to disable MJ voice Mail to work when MJ is runned as a service (see post on this topic). This works as long as I set my answering machine to pick up on 4 rings. For some reason, when I set to 6 rings, it does not pick up and the phone ... it just keeps rining. But at least, this works on 4 rings. Here is the steps I followed:

Stop THE MagicJack service

Run the Registry Editor (regedt32.exe), and Navigate to this hive entry:
My Computer\HKEY_USERS\Software\talk4free\USB Softphone\Options\Calling Options

Set CallForwardingEnabled = 6 (ie: 2 (Busy) + 4 (No Answer)) (OverRides CFUnconditional (ie: 1))
Set CFBusyTarget = MJ Phone #
Set CFNoAnswerTarget = MJ Phone #
Set CFNoAnswerTimeout = 15 (Every 5 [Seconds] = 1 Phone Ring; LEAVE IT at 15)

Make Sure:
AutoIgnoreCalls = 0 and/or AutoIgnoreTimeout (up to 16 only) > CFNoAnswerTimout

AutoIgnoreCalls = 0
AutoIgnoreTimeout = 0 (AutoIgnore is not compatible with this procedure)

Start MJ service again... and now , Voice Mail should be disabled!! If someone can calibrate these settings to pick up on 6 rings, then please post.

GlowingBlueMist · MagicJack Newbie Joined: 03 Feb 2010 Posts: 3

I have been running magicJack as a service for quite a few months with out any problems.

Now, suddenly I am no longer able to get the dial tone to drop until I dial a complete number. Then if the number is valid the call is completed normally.

Not completely trusting the magicJack company I suspect this is a bug inserted (intentionally) during a magicJack update. My magicJack.exe is presently dated 1/19/2010 at version 1:90:521.2.

I have found that if I go under Computer Management | Services | Properties | Log On and click on the box "Allow services to interact with desktop" for my magicJack service that this problem goes away, but then the magicJack screen shows up on the desktop as well, defeating the purpose of running the program as a service.

Am I the only one with this problem, as in my XP Pro (sp3) computer is busted? If not, is there a registry change or other fix for this problem?