magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

CheeseKing · magicJack Apprentice Joined: 10 Dec 2009 Posts: 21

Windows 7 64-bit, screensaver and power options won't work at all. They better fix this crap soon, I'm sick of manually clicking a shortcut to my screensaver every time I'm done using my PC for a while.
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None are more hopelessly enslaved than those who falsely believe they are free.

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jmfolcik · MagicJack Newbie Joined: 25 Aug 2010 Posts: 3

the powercfg fix works great! i'm running win7 home premium 64bit

bailsmb · MagicJack Newbie Joined: 27 Aug 2010 Posts: 2

yung · MagicJack Newbie Joined: 10 Jan 2009 Posts: 5

christietino · MagicJack Newbie Joined: 28 Aug 2010 Posts: 1

I spoke to Tech Support at Magic Jack today online. Here was their answer when I asked why my screen saver no longer worked:

"Ideally, the power saving options of your system should be disabled when the device is plugged in. We have purposely designed our updated software that way because when a system goes into power save, most likely its USB ports and internet capabilities are limited which is a requirement for our device to function correctly.

There have been instances wherein customers missed important calls thinking the device is enabled while on power save. We want to prevent that from happening to you, which is why we disabled the power saving options of the system while the device is plugged in. If the device is unplugged, your power options will kick back in. Of course any calls that comes while the device is unplugged will go to your voicemail or to the number you have set up to forward it to."

JCHolcomb

Stryder · MagicJack Newbie Joined: 23 Aug 2010 Posts: 3

Stryder · MagicJack Newbie Joined: 23 Aug 2010 Posts: 3

adavis · MagicJack Newbie Joined: 27 Aug 2010 Posts: 2

I might point out that there is an error in amigo_boy's dosbatch code.
---------------
powercfg /requestsoverride PROCESS magicJack.exe DISPLAY
powercfg /requestsoverride PROCESS ^
\Device\HarddiskVolume1\Users\????\AppData\Roamin\mjusbsp\magicJack.exe ^
DISPLAY
---------------

"Roamin" should be "Roaming".

http://www.dslreports.com/forum/remark,24710618

CheeseKing · magicJack Apprentice Joined: 10 Dec 2009 Posts: 21

Thanks to whomever posted amigo_boy's fix for this problem!
_________________
None are more hopelessly enslaved than those who falsely believe they are free.

Ryan · magicJack Apprentice Joined: 27 Mar 2009 Posts: 16

Yeah this really messes with my laptop's power consumption that I run my MJ on

snowbug · magicJack Apprentice Joined: 13 Jun 2008 Posts: 10

ccchen · MagicJack Newbie Joined: 30 Aug 2010 Posts: 1

I have a 32-bit vista home premium. The latest update broke my monitor power saving mode. I just complained on their live chat. Hopefully, we'll gather strength in numbers.

Prior to the upgrade, my screen saver doesn't always work. I found that if I click the "red" button or leave the cursor in the "editable text field(for calling)" as the last thing before leaving the keyboard, chances are that the screen savor will kick in. With the new upgrade, the screen saver seems to be fine so far. It just broke the monitor power saving mode.

Just wanted to share my 2-cents. Thx.

tsg · MagicJack Newbie Joined: 30 Aug 2010 Posts: 1

Since the uupgrade, my monitor will not sleep, but will run till I physically turn it off. This sucks! I spent 30 minuites in chat only to have them basically tell me "We are aware of the problem and aint gonna fix it" . Run your hardware until in breaks.

Jones9999 · MagicJack Newbie Joined: 10 Aug 2010 Posts: 3

It is funny as a loyal MagicJack customer, I am disappointed that MagicJack would mess with my screen saver settings. So GOOGLE CALL, it works great.

What is DAN THINKING?

DAN are you out there?

Where is the Magicjack CELL?

Dan why did you forsake us?

Jones