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Magic Jack stops Windows Screensaver from working
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2610
Location: North East Pennsylvania

PostPosted: Thu Sep 02, 2010 5:42 pm    Post subject: Re: Windows Vista Fix Reply with quote

show.stopper wrote:
I did the following to fix the issue in Vista. I am running Vista Home Premium 32bit.

Go to the CMD prompt and type the following:

powercfg -devicequery all_devices

(Now look for the MagicJack device, it was listed as "PHONE" on mine. You can always unplug the MagicJack and run the command above again to see if the device in question disappears.) Next type (replacing "PHONE" with the name your computer lists):

powercfg -devicedisablewake PHONE

That should fix it. Rember to be logged in as an administrator. It came back to state the following, "You do not have permission to enable or disable device wake." However, it is working on my PC now. Hope this helps!


When I do that the only thing I see which references my MJ is :
Ymax MagicJack USB Device (003) and again with (007)
But somehow I doubt that is what I need to use. right?


Joe Sica
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PostPosted: Thu Sep 02, 2010 5:42 pm    Post subject: Magicjack support, tips, tricks, and hacks


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areamike
magicJack Apprentice


Joined: 12 Mar 2009
Posts: 22

PostPosted: Thu Sep 02, 2010 8:34 pm    Post subject: Re: Windows Vista Fix Reply with quote

bitstopjoe wrote:


When I do that the only thing I see which references my MJ is :
Ymax MagicJack USB Device (003) and again with (007)
But somehow I doubt that is what I need to use. right?


Joe Sica


Joe,

Did you read my post??

http://www.magicjacksupport.com/post60975.html#60975
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2610
Location: North East Pennsylvania

PostPosted: Fri Sep 03, 2010 5:23 am    Post subject: Reply with quote

oooooooooooooops missed that, but thank you for reposting it for me.

Joe Sica
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2610
Location: North East Pennsylvania

PostPosted: Fri Sep 03, 2010 5:29 am    Post subject: Re: Windows Vista Fix Reply with quote

areamike wrote:
bitstopjoe wrote:

THANK YOU, but again I am running XP SP3..

Joe Sica


Here's the commands for powercfg under XP. Perhaps you or someone can come up with commands needed under XP.

http://ss64.com/nt/powercfg-xp.html

I'm no expert, but I would think this command would tell you the device name of magicJack running.

powercfg /devicequery wake_programmable
if not try
powercfg /devicequery wake_armed

If you see the magicJack device you could try this to disable it from waking the computer:

powercfg /deviceDisableWake devicename


Comes back both times with NONE.


Joe Sica
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areamike
magicJack Apprentice


Joined: 12 Mar 2009
Posts: 22

PostPosted: Fri Sep 03, 2010 7:50 am    Post subject: Reply with quote

Joe,

You could still try the commands:

powercfg /deviceDisableWake Ymax MagicJack USB Device (003)
and
powercfg /deviceDisableWake Ymax MagicJack USB Device (007)

I find it weird your computer comes back with NONE when you do:
powercfg /devicequery wake_programmable
or
powercfg /devicequery wake_armed

Mine at least lists a few things. Like my Network adapter for instance. I'm doing these commands on my netbook which is running XP SP3. It's the only computer I have running XP.

Hopefully we'll get this figured out for you. Or maybe magiJack will. Rolling Eyes
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2610
Location: North East Pennsylvania

PostPosted: Fri Sep 03, 2010 7:55 am    Post subject: Reply with quote

areamike wrote:
Joe,

You could still try the commands:

powercfg /deviceDisableWake Ymax MagicJack USB Device (003)
and
powercfg /deviceDisableWake Ymax MagicJack USB Device (007)

I find it weird your computer comes back with NONE when you do:
powercfg /devicequery wake_programmable
or
powercfg /devicequery wake_armed

Mine at least lists a few things. Like my Network adapter for instance. I'm doing these commands on my netbook which is running XP SP3. It's the only computer I have running XP.

Hopefully we'll get this figured out for you. Or maybe magiJack will. Rolling Eyes


HA MagicJack, good one Smile
Just tried those 2 commands and and same thing returned, NONE ( in Capitals)

I appreciate the help, but I guess not a big deal to cyle the monitor setting on and off. IF I remember that is Smile

Joe Sica
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mgoody69
MagicJack Newbie


Joined: 03 Sep 2010
Posts: 1

PostPosted: Fri Sep 03, 2010 11:06 am    Post subject: Reply with quote

worked for me too, win7 x64


nishiyama wrote:
Thanks Satoru this worked perfect for me, Windows 7 x64

satoru wrote:
Here's some new information that will help Windows 7 and maybe Vista users as well. To give proper credit I obtained this information from here and have tested it to work under Windows 7 starter

http://www.dslreports.com/forum/r24708708-Lucky-You-I-dont-think-so

The following command shows MJ has a request to prevent display and system power savings. If you get an error, you need to run the command prompt as an Administrator:

Code:
C:\>powercfg /requests 
DISPLAY: 
[PROCESS] \Device\HarddiskVolume1\Users\????\AppData\Roaming\mjusbsp\magicJack.exe 

SYSTEM: 
[PROCESS] \Device\HarddiskVolume1\Users\????\AppData\Roaming\mjusbsp\magicJack.exe 

AWAYMODE: 
None. 


The following commands will override (disable) the power request:

Code:

powercfg /requestsoverride PROCESS magicJack.exe DISPLAY
powercfg /requestsoverride PROCESS \Device\HarddiskVolume1\Users\????\AppData\Roaming\mjusbsp\magicJack.exe DISPLAY


Notice one command has the full path as it appeared in the requests output. Be sure to use the path from your requests output. You need both or the power savings won't work.

This patch will survive reboots. You can check by running the command before and after a reboot

Code:

powercfg /requestsoverride


Hope this update helps everyone!!
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1377

PostPosted: Fri Sep 03, 2010 11:48 am    Post subject: Doesn't work for me Reply with quote

I'm using windows 7 on a new machine. I have checked and rechecked everything. My overrides are showing after the "powercfg /requestsoverride" command. Still no screensaver, until I UNPLUG MY DOGGONE MAGICJACK. Not a huge issue since it's on a desktop, but like everyone else, the whole thing is really starting to wear thin with me.
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gahbahj
MagicJack Newbie


Joined: 03 Aug 2009
Posts: 2

PostPosted: Fri Sep 03, 2010 2:12 pm    Post subject: thanks show.stopper - worked for my VISTA x64 laptop Reply with quote

show.stopper's post above had exactly what i needed. thanks
the command i used was this - maybe your's will be similar - you need to use the quotes or you will get an error because of the spaces
Code:
powercfg -devicedisablewake "USB Internet Phone by TigerJet"
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1377

PostPosted: Fri Sep 03, 2010 5:30 pm    Post subject: Reply with quote

Thanks for the suggestion. That was the only way it would work for me too when I tried earlier. I received the message that "you don't have permission to enable or disable wake device" as was mentioned in his fix. (Yes, I ran as administrator). And when I ran "powercfg devicequery wake_armed" as mentioned by areamike the MJ isn't listed. But, I tried it all again with the exact same results. Go figure. I've run so many command lines, if they do put a fix though, I think my computer will spit it back.
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2610
Location: North East Pennsylvania

PostPosted: Fri Sep 03, 2010 5:31 pm    Post subject: Reply with quote

Shame it doesnt work for me on XP SP3...

Joe Sica
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Greek2U
MagicJack Newbie


Joined: 03 Aug 2010
Posts: 9

PostPosted: Mon Sep 06, 2010 6:59 pm    Post subject: Use Turn Off Monitor Application Reply with quote

http://www.rtsoftwares.com/TurnOffMonitor/Turn-Off-Monitor.htm
The application found at the link above will help you overide MJ's limitations on power saving features (such as allowing for a screen saver and putting the monitor to sleep). This is a trial version (sorry for the previous incorrect info). The software has been successfully tested with Windows 98, 2000, ME, XP, Vista and Windows 7!
It was an easy fix for me and has some cool features like hotkeys for powersaving options.


Last edited by Greek2U on Wed Sep 08, 2010 5:41 pm; edited 2 times in total
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gahbahj
MagicJack Newbie


Joined: 03 Aug 2009
Posts: 2

PostPosted: Tue Sep 07, 2010 1:59 pm    Post subject: Re: Use Turn Off Monitor Application Reply with quote

Greek2U wrote:
...TurnOffMonitor ... free version will not expire and is only limited in features compared to the registered version ...


seems the website disagrees with you:

"Free trial version is only limited by number of uses and has all the functionalities enabled"

are you trying to sell something or can someone confirm your claim? i guess i'm not gonna take the time to do so since i believe the site.
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nailgunner
MagicJack Sensei


Joined: 18 Mar 2010
Posts: 1377

PostPosted: Tue Sep 07, 2010 3:38 pm    Post subject: Reply with quote

Yea, I agree Gahbahj. Website says you can turn monitor off 10 times with the trial version. Heck, I'll use that up just testing the system. No thanks.
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infringer
MagicJack Newbie


Joined: 05 Sep 2010
Posts: 7

PostPosted: Tue Sep 07, 2010 3:57 pm    Post subject: Reply with quote

ok here is the deal

all day long and a simple capitol "J" in magicJack.exe stumped me

follow this it works! step by step:

hit the start button in windows7

type cmd into the search box

rightclick on cmd run as administrator

type powercfg /requestsoverride PROCESS magicJack.exe DISPLAY <------------------This is case sensitive type this line exactly the same as shown!

make sure you typed the capitol letters and not lower case look at the one in magic"J"ack make sure that is capitol as well!

hit enter

unplug your magicjack

reboot your computer and leave it unplugged

once computer boots up set your screen saver for 1minute then let it sit for one minute to activate screen saver ...

Now plug in your magic jack let it sit for another minute viola screen saver active now!

if you wish to activate sleep as well follow the same instructions but just type this line instead of that line:

type powercfg /requestsoverride PROCESS magicJack.exe DISPLAY SYSTEM

Bingo if you follow this it will work! you don't have to type out this long line of garbadge \device\yadda\yadda\yadda to get this to work!

ENJOY!

-infringer-
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magicjack needs to reconsider staying green!
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