magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

smaye · magicJack Apprentice Joined: 03 Mar 2008 Posts: 27

Understood. Thank you.

You should know that I believe there would be a market out there if you could develop a plugin for media center.

Google · AdSense

dz20854 · magicJack Apprentice Joined: 13 Oct 2008 Posts: 25

Redpepper, could you reduce the loudness of the beep tone that is heard every 15 seconds in Call Record? In the past when my calls have been recorded (like by a stockbroker) the beep tone has been much softer, so you could still hear the other party despite the beep.

By the way, one of my remaining reasons for keeping Magicjack for whole house use (and not jumping ship to Nettalk TK6000) is your MagicfeaturesPlugin. Your efforts are greatly appreciated.

redpepper · Posted: Thu Jan 07, 2010 2:43 pm Post subject:

smaye · magicJack Apprentice Joined: 03 Mar 2008 Posts: 27

redpepper- The one two punch for many of us MJ users would be running MJ as a service and using magicfeatures.

over here http://www.magicjacksupport.com/tool-to-make-magicjack-run-as-a-windows-service-t8112.html

etvaugha has developed a nice way to run MJ as a service. Only issue is that is kills magic features. Any chance you could post there to help him fix it to work with your program?

dz20854 · magicJack Apprentice Joined: 13 Oct 2008 Posts: 25

Redpepper, more suggestions:

1) The speed dial display can eliminate the need to use MJ's contacts list, and all speed dial entries can be kept completely private from MJ. If you click on a speed dial number (SD#) it places the call. Then add an additional display page for speed dial #’s 101 thru 200. (51 thru 100 would be reserved for special calling features). Any incoming or completed outgoing call whose number was not already in the speed dial list would be automatically added to the next unused line of the speed dial list, along with the name (or city) from reverse number lookup. The user could periodically delete some of these numbers, or put in a more accurate name. The name as listed on the speed dial list would be the first place caller id would look for names.

2) Call history hard disc log option: "Save call history for the last how many days?" The user could enter 0 or more. Each day would be a separate file named for that day, and would be automatically updated in real time and deleted after the number of days specified. Allow an election to have the call history that is shown on the MJ display (and available to the MJ servers) deleted once a day at XX:XX , or at shutdown of MJ.

3) A button on the display for safely shutting down MJ; if pressed, call history on MJ's servers would first be deleted (if that option had been selected), then the MJ USB drive would be safely shut down, then the MagicfeaturesPlugin would shut down.

4) Incoming calls: The soft phone never pops up unless the MJ icon at the bottom of the screen is clicked. A setting in MagicfeaturesPlugin determines whether or not the caller id popup appears, and if it appears what will be its size and location on the screen. Pressing "accept" on the popup screen will not cause the soft phone to appear. If your setting does not allow the caller id popup to appear, then if you click the MJ icon in the task bar when the call is ringing, both the soft phone and the caller id popup will appear.

5) No screens from MJ will ever appear (at startup or otherwise) other than the MJ icon on the taskbar at the bottom of the screen, except: a) the softphone, when the MJ icon at the bottom of the screen is clicked, b) the caller id popup screen, when allowed to popup as explained in "4" above.

6) More options for reminder call with memo: If just time is entered the reminder call is for the same day; if * is added after the time then the reminder call is made every day at that time (useful as a wakeup call); if a date is entered before the time the reminder call is for a future date. Each call reminder that is still open would appear on the display with a button allowing cancellation.

7) I suppose running MJ as a service together with MagicfeaturesPlugin, as suggested by smaye, would involve adding a soft phone and the rest of the MJ menu (minus the useless items) to the MagicfeaturesPlugin display. But the advantage to using MJ's original soft phone to call out on is that you can find out about MJ's notices, offers, and new features when they first come out.

Cool

Voice mail option: Enable/Disable, "Enter # of rings (0 or more) before voice mail picks up". Note that the double ringing option (which would be kept) would not double the # of rings specified-- it only makes each individual ring sound for half as long, so voice mail would pickup in half the time.

redpepper · Posted: Sun Jan 10, 2010 9:20 am Post subject:

Thanks for all your suggestions. They have been noted.

Dfdo · magicJack Apprentice Joined: 14 Jan 2010 Posts: 20

MFP dbl ring feature is of no use whatsoever to increase the MJ's ring count b4 VM pick up the call. They (redpepper & Co.) continue to sugarcoat this issue without being upfront with their prospective users.

They need to sell their product on the merits of the other neat features in it. I paid and use it for those reasons!

I posted my views on the following thread on their forum and it never got posted, just like an earlier attempt sometime back.

http://www.pcphonesoft.com/pcphonesoft/forum/topic.asp?TOPIC_ID=119

(If they happen to take down this link, I will later post here what was in there)

Following are my observations which never got posted

Darkman90808 · Dan Should Pay Me Joined: 27 Feb 2008 Posts: 687

Dfdo · magicJack Apprentice Joined: 14 Jan 2010 Posts: 20

Darkman90808 · Dan Should Pay Me Joined: 27 Feb 2008 Posts: 687

After testing again, my observations are consistent with your results.

I originally bought MagicFeaturesPlus to ensure incoming calls to my Google Voice number that weren't picked up right away would go to GV voice mail, not MJ voice mail.

I don't have a good way at the moment to see if this is the case. I'll report back later, but at first glance, it does seem to defeat the purpose.

FunkyBoss · magicJack Apprentice Joined: 25 Dec 2009 Posts: 19

Dfdo · magicJack Apprentice Joined: 14 Jan 2010 Posts: 20

Darkman90808 · Dan Should Pay Me Joined: 27 Feb 2008 Posts: 687

Dfdo · magicJack Apprentice Joined: 14 Jan 2010 Posts: 20

BTW, what are the legal implications when we use these software plug-ins with MJ?

Are we in violation of the MJ-TOS?

redpepper, any thoughts?

redpepper · Posted: Sat Jan 16, 2010 9:52 pm Post subject:

For clarification, the feature you would like to have is a programmable (or much longer) voice mail timer and that feature is NOT currently available.

Yes, it would be ideal if magicJack increased that voice mail timer or made it programmable. The voice mail system is part of their network and they are ultimately in control of it and the timers. My suggestion would be that you contact magicJack directly as your phone service provider to talk with them about it.

At this time, I can however ONLY give you the exact facts about how the Double Ringing feature works.

The Double Ringing feature is to help allow the maximum time currently feasible for an answering machine to pickup before the call is routed to voice mail. The feature provides ringing in 3 second increments instead of the standard 6 second increments.

It is also designed to help cope with varying answering machine pick up setting options. For example, some answer machines can only be programmed to pick up at 2, 4, 6 or 8 rings. On those machines, there is not even an option to pick up after 3 rings.

At the moment, the maximum time that the magicJack network allows before the call is routed to voice mail is currently fixed at circa 24 seconds. This is ultimately under magicJack's control and there is currently no honest reliable way to adjust it.

So far the Double Ringing feature is the best reliable working solution we have been able to come up with that we have full control over to assist with external answering machine pickup.