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magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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Mark MagicJack Contributor
Joined: 14 Jun 2008 Posts: 72 Location: New Jersey
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Posted: Fri Aug 20, 2010 8:15 pm Post subject: MagicJack deleted my calls and contacts lists |
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This is outrageous!
This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information. |
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Posted: Fri Aug 20, 2010 8:15 pm Post subject: Magicjack support, tips, tricks, and hacks |
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Robbya MagicJack Newbie
Joined: 20 Aug 2010 Posts: 1
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Posted: Fri Aug 20, 2010 9:34 pm Post subject: |
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I lost my address book too.. grrr.. have all the numbers.. just have to put them back in.. I guess  _________________ manage a classreport.org school site..
MJ user since 2008.. |
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crackerjack Dan Should Pay Me

Joined: 16 Nov 2007 Posts: 726
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Posted: Fri Aug 20, 2010 9:56 pm Post subject: Re: MagicJack deleted my calls and contacts lists |
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| Mark wrote: | This is outrageous!
This evening I no longer have my calls and contacts list. I suspect both have been deleted?! If this is the case, then it's time to move on from MagicJack. My list contains important numbers. Also, since there is no way I can download the list, it becomes even more important that MagicJack not delete my important information. How messed up that a company would screw around with customers important personal information. |
And you trusted them to Magicjack with no consideration for keeping records for yourself. You almost deserve the aggravation you have brought on yourself...
http://magicjacksupport.com/told-ya-so-re-contacts-t9529.html _________________ Good Luck
CrackerJack
MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!" |
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tlcbj41v magicJack Apprentice
Joined: 04 Dec 2008 Posts: 12
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Posted: Tue Aug 24, 2010 7:14 am Post subject: |
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Well, after the upgrade, it did erase my contacts,
and it even bugged down my contacts and call tabs, it only shows the circulating arrows on both tabs, I tried going through the online representative, and after a few minutes of upgrading again, it did not change a thing, but when I was passed to the so-called Top 10% customer service reps as voted by users, then it was a different story altogether, it took him a few simple questions, and after telling me to sign off, and then sign on again via the menu button, it worked,..! Great Job MJ... All my contacts are back,... |
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Darkman90808 Dan Should Pay Me

Joined: 27 Feb 2008 Posts: 687
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Posted: Tue Aug 24, 2010 6:56 pm Post subject: |
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| Quote: | | All my contacts are back,... | WoW! That's pretty cool. I'll try it and see what happens. |
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