magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

mpwebster · MagicJack Newbie Joined: 26 Aug 2008 Posts: 8

I have a pap2t-na I purchased. I pulled all my sip info and followed this guide exactly (except adding in my info) and I keep getting "can't connect to login server"
I have search the forum throughly before asking for help. can anyone point me in the correct direction. Any help is appriciated.
Thanks

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mberlant · Posted: Tue Mar 24, 2009 4:29 pm Post subject:

robatino · MagicJack Expert Joined: 29 Aug 2008 Posts: 97

I have this working on my PAP2T. But accessing its configuration menu requires dialing ****, which no longer works with the magicJack settings (it did with the factory default settings). Presumably this is a dial plan issue?

mberlant · Posted: Wed Mar 25, 2009 9:19 pm Post subject:

**** should always work. You might try dialing # once before ****. If you post your Dial Plan, we can have a look at it.

robatino · MagicJack Expert Joined: 29 Aug 2008 Posts: 97

Actually, it does work. I was getting a fast beep after the first two *'s. But by ignoring that and entering all four, I get the menu. Sorry for the false alarm. BTW, I'm using your dial plan, with 311 replaced with my area code and 911 dialing enabled.

mberlant · Posted: Wed Mar 25, 2009 9:26 pm Post subject:

I am glad to hear of your happy ending. Thanks for reporting back.

cesarjavier79 · MagicJack Newbie Joined: 22 Mar 2009 Posts: 7

Hi, does anyone else experience an echo? Can I do anything to reduce the echo? I have high speed internet.

Download 9.52 Mb/s
Upload 2.09 Mb/s
Ping 11 ms

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

I just got my PAP2T-NA, and am trying to configure it. I followed the instructions on this thread, but I don’t know where do I get the Subscriber Info in line 1 from. (Display Name: Exxxxx01, Password, Auth ID, and User ID).

Do I get this info from my MJ? If yes, how?

Thanks for your help everyone.

craigm1 · MagicJack User Joined: 18 Jun 2008 Posts: 43

1. are you saying if you have constant call forward to a different phone number you can't use the pap2t my magic jack permanently forwards to another number.

2. Is this more reliable that using there dongle I have autodialers on and notice alot of no dial tones and the dongle needs to be reset not the most reliable.

craig

oldtimercurt · Posted: Sat Apr 11, 2009 10:11 am Post subject: MJ Credentials

Zen, do a search for Stroths. And read the thread on sip grabber. You can do it but it may take some time.

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

Thanks for the info Oldtimercurt,

I have tried v1.5 and v1.6 and can't get them to work for me. Here is what I get when I press these buttons:

v1.5
Get Current SIP Info: InvalisMJFlashDriveLetter in Config.ini or MJ not plugged in. Correct and try again
Upgrade MJ Software: Same message as above.
Check MJ Version: You are currently running version -Dated 4/11/2009

V1.6
Same as above, except the following:

Display Existing SIP Info: No Data Found. Click 1st Button to get current info.

When I click 1st Button, which is Get Current SIP Info, I get the above message under v1.5.

I am running Windows XP.

Can someone help please? Thanks.

oldtimercurt · Posted: Sat Apr 11, 2009 6:48 pm Post subject:

Zen,

Here's what works for me. Have Stroths utility (I used 1.6) ready to go.

Click on the MJ Softphone Menu (think it's the second button from the right on the top.
Select Restart
When MJ is showing the progress bar about 3/4 of the way across,
Click on Stroths utility to get SIP info.
It takes a little time, but don't do anything until you get the nice text box with the info or the little box that says SIP info not found.

It may take a couple times but this has been pretty reliable for me.

Let us know if this works for you. If not we'll try something else.

OTC

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

Oldtimercurt, you are great. It worked, I got all SIP, etc. info and used it as MagicDump has it on page 1 of this thread. However, I don’t have a dial tone. When I long into my PAP2, in the info section, under Line 1 Status, on the right next to Registration State: “Can’t connect to login server.”

I don’t know what could cause this. I am researching it, but if you could think of what may be causing this please let me know.

Thanks Oldtimercurt and MagicDump for your help.

oldtimercurt · Posted: Sat Apr 11, 2009 9:19 pm Post subject: It Happened to me

Zen, double check your password entry. When I first tried setting up my PAP2T the other day, I got the same thing. I compared MagicDump's data page by page and couldn't find anything wrong. So I just reentered my password, saved and lo and behold it was registered.

OTC

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

I just tried that, but no luck. On line 1 for Display Name, User ID, and Auth ID, I am using my ProxyUserName (Exxxxxxxxxx01) this is my phone number +. For Password, I am using ProxyUserPassword, this is the combination of numbers and letters.

For User-Agent, I am using: MagicJack/1.80.466c (SJ Labs). I don't know if I should include the (SJ Labs) or not.

I am not making use of UserDomain=talk4free.com, I don’t know if I need to.

Both of the phone line LEDs are off on the PAP2T.

I am disclosing this so if I am doing something wrong, it can be brought to my attention.

Thanks again OTC.