magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

OK, I got it to work! I have a dial tone and can make calls, but inbound calls go to VM. A couple of inbound calls came through, but all are going to VM.

What a day. It took me most of the day to configure it and it still doesn't work properly. But I have definitely made progress.

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Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

mberlant · Posted: Sun Apr 12, 2009 8:16 am Post subject:

Exactly what happens when you dial a 7 digit call? Exactly what does your Info screen say for your "Last Dialed Number"?

"...does not make any deference [sic]" gives nothing to work with.

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

Ok my bad, it works. Here is what happens. When I have the code exactly as you have suggested, I have to dial 1+area+number. When I change the (1311) to (1my area), 7 digits within my area works. If I dial area+number, I have to dial 1 first regardless of area. If I don’t dial 1, I hear the phone ring out but the phone I am calling does not ring, so I don’t know where the call is going.

I was used to not dialing 1 before using the PAP2T, so I am wondering if that can be accomplished, if not, I can get used to it.

I am having a problem with making international calls. I have removed the (011!) from the code and as soon as I dial the first (0) in an attempt to dial (011) to make an international call, I get a fast busy signal. I definitely need help with this as I make alot of international calls.

mberlant · Posted: Sun Apr 12, 2009 5:33 pm Post subject:

The Dial Plan will not work, and you will be forever dialing wrong numbers, if 10 digit dialing is made to coexist with 7 digit dialing in a Linksys/Sipura ATA. The reason is that there is just not enough space in the Dial Plan field to fit all of the legitimate 10 digit combinations while excluding the illegitimate ones. This is necessary in order to forward the digits to the SIP server automatically after the "right" number of digits is entered, rather than always waiting for the short interdigit timer to expire before forwarding the digits. POTS switches that permit some 10 digit dialing do so only for local Area Code overlay purposes, and they exclude certain combinations just for this reason.

You could always shunt the timer by putting # at the end of every dialed number, but wouldn't it be easier to put 1 in front than # behind?

As for international dialing, please remember that this Dial Plan is designed to be perfect. That does not mean free of errors; it means that there is exactly one Dial Plan element for any dialed digit sequence and that element either permits or prohibits that sequence. You have eliminated the 011 prohibition without replacing it with an appropriate 011 permission. Right now when you dial 0 the SPA knows immediately that it does not know how to process that digit sequence and gives you a Congestion Service Signal.

As I asked in the other thread when another member brought up this very same topic, are there any particular countries you want to permit (so you don't get stuck with a $100 Inmarsat bill because you misdialed a 10 digit number), or do you need to facilitate calling to any country or territory?

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

I agree it would be much easier to just dial 1 first.
As for the international calls, I like to know both, how to facilitate calling to any country and how to only permit calls to Germany (011-49-30-#) and Switzerland (011-41-31-#).

mberlant, since you know so much about this stuff as I have also seen your explanations in BroadVoice forum. Do you know how is a DID created? I always wanted to know, but haven’t found the answer.

mberlant · Posted: Sun Apr 12, 2009 7:06 pm Post subject:

The safest way to proceed is to add 01149xxx. for Germany and 01141xxx. for Switzerland to the Dial Plan. Don't forget the | separator, as appropriate. If you want to further limit calls to Berlin and Bern, just insert the City Codes in those strings.

There are two ways to unlock international dialing, one is safer and one is shorter. The shorter way is to add 011[2-9]xxx. to the Dial Plan. The safer way is to add <00:>011[2-9]xxx. to the Dial Plan. The second option requires you to dial an extra 00 in front of 011, just to help prevent accidentally dialing an expensive call. It also prevents household guests from running up your phone bill without your permission.

oldtimercurt · Posted: Sun Apr 12, 2009 7:49 pm Post subject: How many digits?

mberlant, in your Germany example you only have 3 xxx after the 01149. Why only 3? Do you not have to provide for every number? I did mine as 01149xxxxxxx and it seems to work. Does it matter?

Thanks for all you do.

OTC

mberlant · Posted: Sun Apr 12, 2009 9:31 pm Post subject:

It's just arbitrary, to prevent misdials from too-short numbers. German POTS numbers can vary in length from 9 digits to 15 digits, including the Country Code, depending upon population density and whether the exchange is serving a DID PABX. If the SPA's Dial Plan element is too short, misdials can occur more easily and, if too long, you won't be able to connect to someone who has a short phone number.

Even today there are just as many countries with mixed length or variable length phone numbers as with fixed length phone numbers. SPAs have a limit of about 4000 characters in the Dial Plan, which is not nearly enough to implement all of the rules I do know about, let alone the rules I don't know about.

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

I am using 2 MJs with my PAP2T, one on each line. When I have only one line activated it works fine, but when I activate both lines the ring on both lines sound different. When a call comes in on either line it sound like having a distinctive ring. My Dist Ring Setting is (NO) for User1 & User2.

Any idea what may be causing this Question

mberlant · Posted: Tue Apr 14, 2009 5:10 am Post subject:

At the bottom of each User page is the setting for Default Ring. If they are both set to the same value the cadence of both lines will be the same. If the pitch of the two lines is different, it must be a feature of your telephone, since the PAP2 can only ring a phone with different cadences.

Zen · magicJack Apprentice Joined: 19 Jun 2008 Posts: 21

mberlant, thank you for all your help. Modifying my Dial Plan enable me to make international calls. However, changing the Default Ring Setting values for the Users did not change the ring pattern. I have also changed phones, but I continue to have a distinctive ring patter for both users. I am not sure if my IP PBX has anything to do with it, but for now I am happy with the results.

cesarjavier79 · MagicJack Newbie Joined: 22 Mar 2009 Posts: 7

I'm able to make one or two calls and then I'm able to receive one or two calls and then the rest of the calls go to VM. I have set the register expires to 180 and i'm on a NY proxy. Is there anything else i can try so the calls dont go straight to VM? Please help

mberlant · Posted: Wed Apr 15, 2009 6:06 pm Post subject:

Please do not crosspost. Your reply is waiting in the other thread.

jho5092 · MagicJack Newbie Joined: 08 Feb 2009 Posts: 1