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MagicJack on 10.6 Snow Leopard
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rapistanxxx
MagicJack Newbie


Joined: 01 Sep 2010
Posts: 7
PostPosted: Thu Sep 02, 2010 12:49 pm    Post subject: Reply with quote
wakundama wrote:
No problem with magic Jack on latest version of snow leopard here 10.6.4

Caller ID works fine as well and has never had a problem.

I do remember when I first did the upgrade to snow leopard 10.6.0, there were some problems, but then I upgraded the firmware on the magic Jack and all was well. I don't quite remember, but to get the firmware I might have had to contact customer support and have them send me the link as it might not be obviously posted on their website.


I'm having an issue with this 10.6.4 and a new Imac. I can't get it to see the magicjack. The blue light flashes for 8-10 seconds and then goes out. I can't see the magicjack under disk utility and mj support couldn't fix it. Anyone have any ideas on what I'm doing wrong or where to look??

Thanks,
Ron
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PostPosted: Thu Sep 02, 2010 12:49 pm    Post subject: Magicjack support, tips, tricks, and hacks

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toon guy
magicJack Apprentice


Joined: 30 Jan 2009
Posts: 19
PostPosted: Fri Sep 03, 2010 2:54 pm    Post subject: Reply with quote
I had the same problem, needed t upgrade the MJ. You can find download links on this forum to the most recent update download, do it manually and hopefully that fixes it for you.
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Donateko
MagicJack Newbie


Joined: 18 Sep 2010
Posts: 1
PostPosted: Sat Sep 18, 2010 1:36 am    Post subject: POWER OUTPUT Reply with quote
Hi guys,

Bottom Line Up Front: 27" iMacs don't put enough power out through USB ports. Connecting the MJ to a POWERED USB HUB did the trick for me.

I am 99% sure that your computer not recognizing the MJ has nothing to do with Snow Leopard (SL) but with USB power output (PO) rather. I look in the energy savings pane to see if there was anything I could do to increase the USB PO, but had no luck. I tried all of my USB ports and still no luck. To support this, I plugged the MJ to my MacBook Pro (MBO) running the same exact configuration of SL as my iMac and gues what? IT WORKED!

It does not matter how many times Tech Support tells you to run the upgrade, if your USB port is not providing enough power to the MJ for it to work, it is as if it was never plugged in to begin with, HENCE, THE COMPUTER NOT RECOGNIZING IT.

If the blue light in your MJ is on and you can see it in the Disk Utility, then the issue might be more complicated than just PO and using a powered hub might not solve it.

Hope this helped.
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