magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

Duck1955 · MagicJack Newbie Joined: 04 Jan 2009 Posts: 2

when I go to the Magic Jack recovery program it comes back saying no device found

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az2008 · Posted: Sun Jan 04, 2009 1:25 pm Post subject: Re: Magic Jack Recovery Program

manny · MagicJack Newbie Joined: 14 Jan 2009 Posts: 2

The tiny url is a waste of time. I tried for a couple of times and I waited for 30 minutes before I'm accepted?

manny · MagicJack Newbie Joined: 14 Jan 2009 Posts: 2

Try this link:

http://server.iad.liveperson.net/hc/73335289/?cmd=file&file=visitorWantsToChat&site=73335289&SESSIONVAR

Best time to chat is anytime... Cool

Or you can go to http://my.magicjack.com/returns.html and try to look at the button, you will find this "If you're having trouble finding your order, click here and an associate will assist you."

Click the hyperlink word "click here", and start chatting.. Exclamation

malditong_taga_davao · MagicJack Newbie Joined: 15 Jan 2009 Posts: 3

Jayare · Posted: Wed Jan 21, 2009 4:34 pm Post subject: Where is the problem???

Can't determine whethere problem exists in laptop or in magicJack device.
I've successfully used the device for 6 months, suddenly it stopped working as it usually worked. Why would this happen? The laptop still functions but the device seems to be faulty; basically I cannot toggle between telephone and headset/other after clicking on MENU on the softphone. I've tried everything evenly remotely relevant in magicjack"s knowledge base. Sad

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I would like constructive information.

HolmanGT · Posted: Wed Jan 21, 2009 4:43 pm Post subject:

Jayare,

Do you have another machine you can test it on? I hate to suggest this because MJ leave a lot of software be hind but if you do not have another machine try it on a friends machine.
_________________
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655

Jayare · Posted: Wed Jan 21, 2009 5:15 pm Post subject: Reply to Holman

I've only one computer. Magicjack has agreed to send me a replacement. I'll let you know if it works and I can conclude it was a faaulty device.
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I would like constructive information.

HolmanGT · Posted: Wed Jan 21, 2009 5:27 pm Post subject: Re: Reply to Holman

shurasama1283 · MagicJack Newbie Joined: 29 Jan 2009 Posts: 2

albo_g · magicJack Apprentice Joined: 06 Sep 2008 Posts: 18

i guess i have been lucky i was able to get on with someone immediately

BlackmagicBoy · Posted: Fri May 01, 2009 7:15 pm Post subject: Re: Where is the problem???

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.
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BlackmagicBoy

chuck · MagicJack Newbie Joined: 01 May 2008 Posts: 1

BlackmagicBoy · Posted: Fri May 01, 2009 7:18 pm Post subject:

U sure you are a valuable agent? lol you should Evaluate yourself before saying those lines... people who survived there are the best compare to those who were kicked off...
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BlackmagicBoy

BlackmagicBoy · Posted: Fri May 01, 2009 7:25 pm Post subject:

I think you're right, they're hiring agents with no technical back ground. I have the ability to fix issues but they terminated me? Poor 611, they lost one of their valuable agents. Ask me here if you want something about magicjack.

Your abilities did not work so better accept the fact that you're nothing instead of claiming that you have what it takes to be a part of the company, huhuhuhu
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BlackmagicBoy