magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

laserjobs · Dan Should Pay Me Joined: 12 Nov 2007 Posts: 635

MagicJack Tech Support Chat

http://tinyurl.com/27pzpm

MagicJack Recovery Program
http://www.magicjack.com/site/downloads/mjrecover_setup.exe

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kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

Ah, perfect...this is gonna save me some time when I wanna chat, but not go through the stupid portal...
Thanks
Kumar

teano1 · magicJack Apprentice Joined: 11 Jan 2008 Posts: 20

gnimsh · Posted: Sat Jan 12, 2008 10:44 am Post subject:

I was able to get through to them once last week, and have since then waited a total of about 3 hours and no one has joined to talk to me, its very frustrating!!!

MagiclyJackedUp · MagicJack Newbie Joined: 12 Jan 2008 Posts: 8

Thanks for the direct link to Customer Service. Now I know why I was "on cue" last night. They were not even open. Got through this morning, they had a server problem, chat hours are Monday to Friday 9am to 8pm Eastern time, Weekends 10am to 2pm, Apparently International calling should be available next week.

Oh, my MagicJack is working this morning.

Has anyone experienced this type of outage before? I am just trying to get a feel of the reliability.

Thanks

digitalnomad · Posted: Thu Jan 17, 2008 10:01 pm Post subject:

I think at this point, it is best to use MJ as a back up, or make sure you haveanother VoIP service when MJ serivce is down.

I like JAJAH because it also uses a regular phone, but you can also use a cell phone, and you don't need to be near a computer.

Combine all 3 with a GrandCentral Number.

kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

Can you config jahja with some ATA or is it just click2call?
Kumar
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Will not be on forum until after June 15th.

msiam · Posted: Fri Jan 25, 2008 2:45 pm Post subject: Check out voipvoip

Check out voipvoip.com I signed up yesterday after looking them over for a few week or so.. They offer byod and their rates are at 3c a minute right now but are changing to 1.9c a min in two weeks, all incoming calls are free.. Hmm.. That aint too bad, you can also port a number the service is $7 a month for an incoming number, free without , just pay as you go. They even help you with your ATA. I don't know what the long haul quality of the service is yet, but so far the calls have been clear, It is VERY easy to set up and the people are very personable to speak with when asking questions.. I decided to sign up so that I could get away form Teleblend and keep my # They tell me that it should take 30 days, but, they say it has happened in 7 days..I guess I'll know when it happens, and I will report back. That was the best deal I found while checking around. joiphone had a lot of complaints with it, and wasn't much cheaper than a year with anyone else, voipvoip.com lets you leave anytime with no contract, and they will even supply an ata if you need one for $30..unlocked and you keep it.Let me know what you think.. I have a 30 day trial with it..Just curious, anybody tried them before??
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SpamBox · Posted: Fri Jan 25, 2008 6:18 pm Post subject:

First time hearing about them, but keep us updated. Will have to do some checking into them myself.

drjekyl · MagicJack Contributor Joined: 12 Dec 2007 Posts: 69

Why not just run the MJ Sip in the ata?

kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

drjekyl · MagicJack Contributor Joined: 12 Dec 2007 Posts: 69

LikeMagic · Posted: Wed Jan 30, 2008 6:24 pm Post subject:

Yeah, WHO?

The MJ's FAQs said BYOD will be supported in the near future. I don't mind paying extra for BYOD. I already have a wireless VOIP router with built-in 2 ATA (analog telephone adapter) ports. One port is currently running FWD (FreeWorldDialup.com) SIP service, the spare port is reserved for future MagicJack BYOD service Laughing

kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

Ok not a few people lol...one person...my uncle. They terminated the service last week...when we went to chat they said we were using an ATA and they said nothing we can do about it.
Kumar
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Will not be on forum until after June 15th.

LikeMagic · Posted: Wed Jan 30, 2008 6:32 pm Post subject:

He just threw $40 out the windows. Just buy another MJ and get a new number Laughing