magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

any ideas?

Google · AdSense

az2008 · Posted: Sun Feb 01, 2009 11:16 am Post subject:

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

Nope. Just C and PHONE D

Matt9876 · Posted: Sun Feb 01, 2009 2:49 pm Post subject:

Just went two rounds with the USB not recognized error,main machine had the error and tried everything to fix it with no success .

Plugged MJ unit into Dell laptop and it worked.

Replaced short USB extension cable on main machine with new longer cable clicked MJ desktop icon and it worked,rebooted and it worked. Smile

This is strange but had same problem when MJ was new and now about a year later. that short USB cable is now in the garbage.

az2008 · Posted: Sun Feb 01, 2009 2:53 pm Post subject:

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

My MJ is plugged directly into the USB port on the back of my Dell desktop unning XP. I do not use the extension cable.

It was working fine for the last three months. This past Friday I noticed there was no MJ desktop icon and when I checked the drives only C and D showed up. I tried the upgrade, but again, it gives me the "warning, plug MJ into USB" thing.

Why did this happen out of the blue and is there any fix? Is the MJ device just faulty and I need a replacement?

Thanks,
Dan

az2008 · Posted: Sun Feb 01, 2009 3:45 pm Post subject:

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

I'd rather not. If it's a problem with the computer i use MJ with now, isn't there a way to test it?

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

Is there some reason I wouldn't see a drive listed called "magicJack" in My Computer?

speedking · magicJack Apprentice Joined: 23 Oct 2008 Posts: 10

They issues me a new MJ device. We'll see how the new one works...or doesn't.

headros · MagicJack Newbie Joined: 26 Dec 2008 Posts: 1

The fix of reformatting the MJ drive with label PHONE successfully fixed the "WARNING:YOU MUST PLUG MAGIC JACK INTO USB PORT" error. After format, go to MJ site and download http://upgrades.magicjack.com/upgrade/upgrade.exe

run the exe, your golden!

karanseth · MagicJack Newbie Joined: 29 Mar 2009 Posts: 1

I did everything that is given in this forum topic, but I still get that error.

The problem is on the Disk Management screen I have 2 drives. One is of 18 MB with I: which I can format and the other is 2 MB MagicJack drive which has the format option greyed out.

What am I supposed to do in that case?

murphy · Posted: Mon Mar 30, 2009 7:06 am Post subject:

The smaller drive is a simulated CD drive which can't be formatted. Only the larger drive can be formatted.

Ramboot · MagicJack Newbie Joined: 07 Apr 2009 Posts: 1

Hi all,

Purchased a magicjack about 3 weeks ago, plugged it in and it worked great. PC runs XP sp3.

Purchased another (used) pc about 1 1/2 weeks ago, with XP and plugged in mj and got the message, New hardware found, then nothing. Checked the mj on my old pc, and worked fine.

So now I messed around for the past week searching fixes, and nothing worked. When I plugged in mj my pc was hanging badly, and as soon as I unplugged it, it was fine.

I had used regedit to delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_TigerJet&Prod_HardDisk&Rev_v2.0

entry, but ultimately same problem.

Then I read that I had to delete the Talk4free entry, so did so, still nothing.

Ultimately I went through whole registry searching for any Tigerjet entry and deleted them all, plus the Talk4free entry. I also searched for any magicjack entry.

I then went to my old pc, plugged in the magicjack, and it instantly started downloading the upgrade (which I had done previously on this machine). Once complete the mj worked fine on my old machine. I then plugged it into my new(er) machine and it installed instantly and works fine.

Ramboot.

tony · Posted: Fri Jun 12, 2009 9:48 pm Post subject: