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magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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fuguansun MagicJack User
Joined: 08 Jun 2009 Posts: 39
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Posted: Thu Sep 17, 2009 7:43 am Post subject: issue with tk6000, cannot input extention number or others |
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I tried to call a local number, works, then when asked for extention, it did nto work. seems cannot recognize it.
Then I tried to call in my GV number, then asked my pin, put pin in, it could not recognize it either.
ANybody know the fix of it?
Plus everytime you have to dial 1 in front of any number, is that annoying? |
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Posted: Thu Sep 17, 2009 7:43 am Post subject: Magicjack support, tips, tricks, and hacks |
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UPdownLoAD magicJack Apprentice
Joined: 21 Sep 2008 Posts: 15
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Posted: Thu Sep 17, 2009 1:09 pm Post subject: Re: issue with tk6000, cannot input extention number or othe |
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| fuguansun wrote: | I tried to call a local number, works, then when asked for extention, it did nto work. seems cannot recognize it.
Then I tried to call in my GV number, then asked my pin, put pin in, it could not recognize it either.
ANybody know the fix of it?
Plus everytime you have to dial 1 in front of any number, is that annoying? |
There was a comment of a similar issue with banking on the the nettalk forum, and an admin said they're aware of it and would be a fix shortly. |
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doohickey MagicJack User
Joined: 08 Jul 2009 Posts: 41
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Posted: Thu Sep 17, 2009 2:46 pm Post subject: Re: issue with tk6000, cannot input extention number or othe |
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| fuguansun wrote: | | Plus everytime you have to dial 1 in front of any number, is that annoying? |
This may soon be required for all people who don't have the ability to write their own dial plans, including users of land lines. I was just informed yesterday that dialing 1 will soon be required in my state. |
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crackerjack Dan Should Pay Me

Joined: 16 Nov 2007 Posts: 726
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Posted: Thu Sep 17, 2009 4:45 pm Post subject: Re: issue with tk6000, cannot input extention number or othe |
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| doohickey wrote: | | fuguansun wrote: | | Plus everytime you have to dial 1 in front of any number, is that annoying? |
This may soon be required for all people who don't have the ability to write their own dial plans, including users of land lines. I was just informed yesterday that dialing 1 will soon be required in my state. |
At least within the realm of your local PSTN provider.
Whether it applies to your VOIP connection is a totally different (and totally independent) issue.
BTW, how does one implement a dial plan for a POTS/PSTN line supplied via copper??? _________________ Good Luck
CrackerJack
MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!" |
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doohickey MagicJack User
Joined: 08 Jul 2009 Posts: 41
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Posted: Thu Sep 17, 2009 8:58 pm Post subject: |
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I suppose my previous comment can be read in different ways. The point I was trying to make is that the inconvenience of dialing 1 is spreading.
I never considered setting up a dial plan for landlines, but I'm under the impression this can be accomplished with devices like the SPA3102. I have one, but I don't have a landline to test this on. |
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fuguansun MagicJack User
Joined: 08 Jun 2009 Posts: 39
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Posted: Fri Sep 18, 2009 2:59 pm Post subject: got another issues with TK6000 |
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Every morning, it works great. made calls and received incoming calls.
Then all of sudden, in the afternoon, incoming calls cannot be dialed through, and but can make outgoing calls.
Is that weird? |
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kulumbaa MagicJack Contributor
Joined: 26 Apr 2008 Posts: 57
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Posted: Mon Sep 21, 2009 12:24 pm Post subject: |
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| tk6000 90 min limits to phone calls just fyi |
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GuyOnTheAir Dan isn't smart enough to hire me

Joined: 11 Feb 2008 Posts: 320 Location: Greater Los Angeles, CA
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Posted: Wed Sep 23, 2009 6:52 pm Post subject: |
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Just got my tk6000, and the first time I tried to use, I had this issue with the 1 not being recognized...
So I unplugged it and waited and plugged it back in, and waited for the ring to signal it was ready. And now I don't have that problem. However, doesn't seem to work too good with phone trees and menus... Somewhere the voice gets lots of the numbers don't do anything. Haven't submitted a ticket about it yet, just sayin'... |
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arcadia2uk Dan isn't smart enough to hire me
Joined: 07 Dec 2008 Posts: 187
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Posted: Sun Sep 27, 2009 7:07 pm Post subject: TK6000 keep alive issue |
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I have noticed that my TK6000 looses connection at least once a day. It's easy to resolve by rebooting, but I don't know how many calls have been lost in between. Anyway, this is especially annoying since the message playing for the caller is "This number is not connected", in worst case a buzy signal would be accepatable.
On my router, using dd-wrt, I have an option called proxy watchdog, that would eliminate the issue. However, in order to set this up I would need a proxy IP and a proxy port as well as the recommended intervall. I would very much appreciate your recommendation.
arc |
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stav Dan isn't smart enough to hire me
Joined: 09 Jun 2009 Posts: 105
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Posted: Tue Sep 29, 2009 6:57 am Post subject: Re: TK6000 keep alive issue |
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| arcadia2uk wrote: |
On my router, using dd-wrt, I have an option called proxy watchdog, that would eliminate the issue. However, in order to set this up I would need a proxy IP and a proxy port as well as the recommended intervall. I would very much appreciate your recommendation.
arc |
Not a specialist by far, but isnt this what MJMD5 is doing? You could load it in your dd-wrt router (if you have enough space in your flash memory) and point it to you router's IP. There is nice thread in this forum with detailed instructions on how to. |
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mohoelx magicJack Apprentice
Joined: 08 Apr 2008 Posts: 23
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Posted: Wed Oct 07, 2009 12:26 pm Post subject: NT6k happy-camper |
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Just thought I'd mention I got a NetTalk 6000 and it has worked for me very well. They got the DTMF problem resolved about 3 or 4 days after I received my unit, they have activated voice mail, and on my Uverse set-up, I've not had a single port or connection loss issue.
The only thing I'm still waiting on is a rather odd periodic garbling while on a call. Seems about every 10 - 15 minutes, there will be a 1 - 2 second 'hitch' where the sound bubbles and slows, then breaks free. Weird, but workable since it's so short.
One difference that may surprise folks is that NT6k has a 90 minute per-call limit as opposed to MJ's 120 minute per-call limit. _________________ MoHoelX
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If I had something witty to say, it would be here. |
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joe123 magicJack Apprentice
Joined: 25 Oct 2009 Posts: 19
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Posted: Mon Oct 26, 2009 2:09 pm Post subject: Re: Ordered today.... we'll see.... |
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| mohoelx wrote: | since my dear wife will NOT let us get rid of our home number we've had for 20 years, and neither MJ nor TK will be up for 'porting' Bell POTS numbers in either of their lifetimes, I'm sure!  |
I am in the same boat
Has anyone figure out a way to have both ring the same phone?
I have a Uniden DECT 6.0 base with 6 wireless phones. Is there a way to have it so that we can get calls from the land line, but use VoIP if we make a call out on the same phone? |
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mohoelx magicJack Apprentice
Joined: 08 Apr 2008 Posts: 23
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Posted: Wed Oct 28, 2009 7:24 am Post subject: |
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You could use a splitter backwards and have both lines service the same phone for inbound, but I have NO IDEA how an outbound call would work - when you pick up the handset, would you get dial tone from both services? _________________ MoHoelX
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If I had something witty to say, it would be here. |
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joe123 magicJack Apprentice
Joined: 25 Oct 2009 Posts: 19
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MadDogMike magicJack Apprentice
Joined: 26 Nov 2009 Posts: 19
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Posted: Thu Nov 26, 2009 2:28 pm Post subject: |
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Damn, I just bought magicJack yesterday, did the 100k resister fix, all is well, and now I found the thread this device! I'm using an old laptop for my magicJack, but it would be nice to avoid that altogether. So, what's the consensus on netTALK vs. magicJack? There's nowhere one can buy netTALK from a retailer, is there? Would be nice to try it out and return it locally, if needed.
Having just bought MJ, I can either (A) order netTALK and, if I like it, return MJ to the retailer within 30 days, or (B) use my MJ for a year and keep an eye on netTALK to see how they're doing (still business, troubles?) when it's time to renew.
| UPdownLoAD wrote: | | We kept talking, and she said I garbled a bit like Max Headroom (go Google him, youngins). It was consistently random, happening about every 30 seconds or so. |
Any update on this? I'm not sure what "consistently random" means.
If it garbles consistently, that's a deal-killer. I want to use it for business, so it has to be good. |
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