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magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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newtoncd
Dan isn't smart enough to hire me
Joined: 08 Jan 2009
Posts: 216
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 Posted: Thu Nov 26, 2009 2:57 pm Post subject: |
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| MadDogMike wrote: | Damn, I just bought magicJack yesterday, did the 100k resister fix, all is well, and now I found the thread this device! I'm using an old laptop for my magicJack, but it would be nice to avoid that altogether. So, what's the consensus on netTALK vs. magicJack? There's nowhere one can buy netTALK from a retailer, is there? Would be nice to try it out and return it locally, if needed.
Having just bought MJ, I can either (A) order netTALK and, if I like it, return MJ to the retailer within 30 days, or (B) use my MJ for a year and keep an eye on netTALK to see how they're doing (still business, troubles?) when it's time to renew.
| UPdownLoAD wrote: | | We kept talking, and she said I garbled a bit like Max Headroom (go Google him, youngins). It was consistently random, happening about every 30 seconds or so. |
Any update on this? I'm not sure what "consistently random" means. 
If it garbles consistently, that's a deal-killer. I want to use it for business, so it has to be good. |
The nettalk service has experienced two major issues 1) garble and 2) the tk6000 device staying alive. I think they have fixed #2, but #1 still needs a fair amount of work. I had a trial for about 60 days (they extended it for me) but I finally returned it due to the garble issue. They are still working on a fix and when they do, I think the service has a lot of potential. I will say, their customer support is excellent.
_________________
-Curt
--magicJack user since Oct 08 w/magicFeatures
--D-Link DIR-655
-NetTalk DUO since Dec 10 |
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| Posted: Thu Nov 26, 2009 2:57 pm Post subject: Magicjack support, tips, tricks, and hacks |
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stav
Dan isn't smart enough to hire me
Joined: 09 Jun 2009
Posts: 105
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| Posted: Thu Nov 26, 2009 2:58 pm Post subject: |
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you can use it with an ATA like PAP2T/MJMD5 or with a thin client like HP TC51xx. Go though the threads on each one, there is a wealth of info. good luck ...
BTW, my both MJ work just fine with PAP2T/MJMD5, as fine as are my $$$ in my pocket instead in ATT's deep pockets. |
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ajeck
MagicJack Newbie
Joined: 14 Jan 2010
Posts: 3
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| Posted: Mon Jan 18, 2010 3:00 am Post subject: |
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| Darkman90808 wrote: | | Quote: | | This thing does not have call forwarding. |
That's a deal breaker, for me. (see how spoiled we are!) I think if you look at the feature set, they lack a few other things, as well. For instance, I didn't see Call Waiting or Caller ID on their web page. And, if MJ hadn't gotten rid of the most important feature of all - DND, Brand X couldn't hold a candle to them. Okay, just kidding.
Seriously, I think the larger issue is whether the tk6000 will be around for the duration or they're a flash-in-the-pan. In any case, I'm happy with my little bundle of joy. If the TK6000 turns out to be a better mouse trap, great! After all, competition is the American way. |
Looks like they do now?
[edit] I just noticed that this is my first post here. I've been lurking here for about a week comparing options between the DD-wrt mjproxy and TC options for MagicJack. In my search I actually found the TK6000 which intrigued me. I bought both the MJ and TK6000 to compare the options and will choose one after the 30 day period. |
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MadDogMike
magicJack Apprentice
Joined: 26 Nov 2009
Posts: 19
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| Posted: Mon Jan 18, 2010 9:45 am Post subject: |
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[quote="ajeck"] | Darkman90808 wrote: | | Quote: | | This thing does not have call forwarding. |
I bought both the MJ and TK6000 to compare the options and will choose one after the 30 day period. |
Great, keep us posted! |
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ajeck
MagicJack Newbie
Joined: 14 Jan 2010
Posts: 3
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| Posted: Mon Jan 18, 2010 11:28 pm Post subject: |
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| newtoncd wrote: | | MadDogMike wrote: | Damn, I just bought magicJack yesterday, did the 100k resister fix, all is well, and now I found the thread this device! I'm using an old laptop for my magicJack, but it would be nice to avoid that altogether. So, what's the consensus on netTALK vs. magicJack? There's nowhere one can buy netTALK from a retailer, is there? Would be nice to try it out and return it locally, if needed.
Having just bought MJ, I can either (A) order netTALK and, if I like it, return MJ to the retailer within 30 days, or (B) use my MJ for a year and keep an eye on netTALK to see how they're doing (still business, troubles?) when it's time to renew.
| UPdownLoAD wrote: | | We kept talking, and she said I garbled a bit like Max Headroom (go Google him, youngins). It was consistently random, happening about every 30 seconds or so. |
Any update on this? I'm not sure what "consistently random" means.
If it garbles consistently, that's a deal-killer. I want to use it for business, so it has to be good. |
The nettalk service has experienced two major issues 1) garble and 2) the tk6000 device staying alive. I think they have fixed #2, but #1 still needs a fair amount of work. I had a trial for about 60 days (they extended it for me) but I finally returned it due to the garble issue. They are still working on a fix and when they do, I think the service has a lot of potential. I will say, their customer support is excellent. |
I think you actually reversed the issues. It seems the garble has been fixed but the keep alive is still a problem. As mine has yet to actually arrive in the mail i can't personally confirm this.
If anyone cares here is the link where NT claims the garble has been fixed. |
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MadDogMike
magicJack Apprentice
Joined: 26 Nov 2009
Posts: 19
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| Posted: Wed Jan 20, 2010 11:17 pm Post subject: |
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| I'm considering trying NetTalk, if can send faxes reliably. I successfully sent a few test pages with MJ before I fired the phone company, but now I realize it's not reliable enough for large multi-page documents. Has anyone had success faxing large, multi-page documents with the tk6000? (I mean with a conventional fax machine, not PC fax.) |
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MyOwnMJ
magicJack Apprentice
Joined: 12 Jul 2008
Posts: 24
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| Posted: Thu Jan 21, 2010 4:32 pm Post subject: |
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Been reading about Nettalk vs Magicjack.
Has anyone tried using Nettalk's TK6000 while plugged into a USB port (as opposed to directly plugged into the router)? How was the call quality? Did it work while on a wireless connection (such as a wireless laptop)?
thx |
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Nobody beats the Whiz!
Dan Should Pay Me
Joined: 26 Oct 2009
Posts: 559
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| Posted: Thu Jan 21, 2010 8:26 pm Post subject: |
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| MyOwnMJ wrote: | Been reading about Nettalk vs Magicjack.
Has anyone tried using Nettalk's TK6000 while plugged into a USB port (as opposed to directly plugged into the router)? How was the call quality? Did it work while on a wireless connection (such as a wireless laptop)?
thx |
I posed your question over at the NetTalk forum. Here's the link:
http://forum.nettalk.com/viewtopic.php?f=13&t=498&p=3401#p3401
_________________
Enjoys a daily VOIP cocktail made from:
-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)
Shaken, not stirred.
Google Voice is the chaser. |
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MyOwnMJ
magicJack Apprentice
Joined: 12 Jul 2008
Posts: 24
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| Posted: Thu Jan 21, 2010 9:18 pm Post subject: |
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| Thanks. I appreciate your help. I'm leaning towards getting a TK6000 of my own as a possible replacement to MJ. |
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macman4hire
Dan isn't smart enough to hire me
Joined: 09 Jan 2009
Posts: 163
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| Posted: Fri Jan 22, 2010 10:41 am Post subject: |
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I have 2 netTalk TK6000 and 2 magicJacks. The advantage of having the TK6000 device run without a computer makes it superior to magicJack in my opinion. The fact that TK6000 can be connected to a computers USB to make use of its network connections makes it versatile device for the traveler.
The call quality and reliability of the TK6000 have been excellent for me so far. The TK6000 did have a garble issue at one time but that has apparently been fixed. To be fair magicJack had the beeping problem for several months before it was ever corrected.
I find it funny that magicJack users question whether netTalk will be around in a year when magicJack is only a couple of years old itself. Both of these companies could be gone tomorrow!
The cost of ownership seems about equal for the first year if you ad the cost of additional hardware such as low power consumption Thin Client or add the additional cost of running a computer 24/7.
If netTalk becomes successful as company and honors its lifetime service commitment to the early adopters, then early TK6000 users will clearly come out ahead in cost savings over five year period when compared to magicJack users. |
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crackerjack
Dan Should Pay Me
Joined: 16 Nov 2007
Posts: 726
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| Posted: Fri Jan 22, 2010 10:59 am Post subject: also |
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Not to mention the comforting feeling of being able to talk to a live support person and being able to address issues on a company-owned discussion forum..
Do not discount the relative ease of gettingTK6000 sip credentials to use on other devices.
Too bad their business model is unsustainable and they probably won't survive their infancy...
Crackerjack
_________________
Good Luck
CrackerJack
MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!" |
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Darkman90808
Dan Should Pay Me
Joined: 27 Feb 2008
Posts: 687
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| Posted: Fri Jan 22, 2010 11:08 am Post subject: |
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| Quote: | | I find it funny that magicJack users question whether netTalk will be around in a year when magicJack is only a couple of years old itself. Both of these companies could be gone tomorrow! |
I think part of it is perception. MJ seems to be spending a boatload of money on advertising, while I've seen nary a word about the tk6000, with the exception of this forum. With that being said, I still only re-up my MJ on an annual basis. Some days I love my little bundle of joy; other days I'm ready to place it squarely under the wheels of my truck.
I have to agree with Crackerjack about the sustainability of the tk6000 business model. Also, I would like to mention, somewhat defensively, that when I posted about some of the features lacking in the tk6000, such as Call Forwarding, they were not being promoted on their site. I believe they were added later. I only mention this because I checked their site before posting.
While I'm hoping for the best for both companies, I'm not optimistic about either, although that could just be my foul mood this morning from all the rain. |
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MadDogMike
magicJack Apprentice
Joined: 26 Nov 2009
Posts: 19
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| Posted: Fri Jan 22, 2010 12:05 pm Post subject: Delivery time? |
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I ordered a tk6000 the other night. I hope it gets here fast, because the wife is bitching about MJ's inability to reliably send faxes. Their email said 2-3 weeks. I did pay the whole cost up front (instead of "4 easy payments" of $24.95) which is supposed to expedite the order. Can anybody who has ordered one recently tell me how fast they received it?
thanks,
Mike |
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macman4hire
Dan isn't smart enough to hire me
Joined: 09 Jan 2009
Posts: 163
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Nobody beats the Whiz!
Dan Should Pay Me
Joined: 26 Oct 2009
Posts: 559
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| Posted: Fri Jan 22, 2010 1:16 pm Post subject: |
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| Darkman90808 wrote: |
I think part of it is perception. MJ seems to be spending a boatload of money on advertising, while I've seen nary a word about the tk6000, with the exception of this forum. With that being said, I still only re-up my MJ on an annual basis. Some days I love my little bundle of joy; other days I'm ready to place it squarely under the wheels of my truck.
I have to agree with Crackerjack about the sustainability of the tk6000 business model. Also, I would like to mention, somewhat defensively, that when I posted about some of the features lacking in the tk6000, such as Call Forwarding, they were not being promoted on their site. I believe they were added later. I only mention this because I checked their site before posting.
While I'm hoping for the best for both companies, I'm not optimistic about either, although that could just be my foul mood this morning from all the rain. |
AFAIK forwarding has been advertised since I started following the TK6000, back in late October. I don't think it's a big deal that you made a mistake about it. I don't remember the timeframe of that thread, so maybe at the time you posted, they weren't advertising the forwarding. Either way, it's not a big deal. I don't think there is any reason for a MJ vs TK rivalry. One may suit a person better than the other, with valid reasons. Price, features, reliability, voice quality, and corporate viability are all factors that must be taken into account by anyone choosing between these two devices.
Or they could hedge their bets, like me, and get them all. So far, I like all three of my VOIP services (Ooma included). Which will be standing in 5 years? I hope at least one!
_________________
Enjoys a daily VOIP cocktail made from:
-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)
Shaken, not stirred.
Google Voice is the chaser. |
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