magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

nighthawks · MagicJack Expert Joined: 27 Feb 2010 Posts: 86

I just found my MJ not running, on the TC was a security popup telling me this web page (in the background) was a secure connection. Then the box don't show me this page in the future which I just checked.

The web page window was the registration screen for MJ, it was running, waiting for me to register, now my question is why.

Been running MJ for 5 months now what would cause MJ to pull up the reg. screen, it would be like plugging the MJ in for the first time, makes no sense.

The TC was running fine, mouse/mon/key, nothing was locked up on it.
It was MJ itself.

After I cleared the security screen I closed the reg. web page and MJ was running, after 5 min. I had to reboot, MJ was waiting for the registration

After the reboot everything came up like normal, what gives?

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bitstopjoe · Posted: Sat Mar 13, 2010 7:03 pm Post subject:

Maybe the forced "Lucky You" update in Feb had something to do with it.

Joe Sica

nighthawks · MagicJack Expert Joined: 27 Feb 2010 Posts: 86

bitstopjoe · Posted: Sun Mar 14, 2010 6:30 am Post subject:

Just check your version # and if it is 1.92.530.5 date 02/26/2010. Then yes you got the update about 2 weeks ago, give or take..
It seems some people after this update were forced to register again. So this seems to fit your situation, BUT not being a TC user I can not say for sure.

Joe Sica

nighthawks · MagicJack Expert Joined: 27 Feb 2010 Posts: 86

bitstopjoe · Posted: Sun Mar 14, 2010 8:57 am Post subject:

Well at least now you know why it happened.... "gots" to love them random Lucky You updates.

Joe Sica

nighthawks · MagicJack Expert Joined: 27 Feb 2010 Posts: 86

Thunder · Posted: Tue Mar 16, 2010 9:19 pm Post subject:

This is what I use on my TC and never had any issues. C:\windows\system32\shutdown.exe -r -t 00
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Alpman · Posted: Tue Mar 16, 2010 9:44 pm Post subject:

The command line string switches are as follows:

C:\windows\system32\shutdown.exe -f(force quit apps) -r(restart) -t(time) 03(seconds) -c(comment) "MagicJack is Restarting"(text box message)

You can change -t to whatever you time you wish (-t 00 is immediate, no delay) and -c to any text string, or delete -c for no message in the text box. -f is required to kill any proces that would prevent the restart, -r is needed to restart, otherwise it would just shutdown without restarting.
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Alpman aka acpcguy on ebay
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nighthawks · MagicJack Expert Joined: 27 Feb 2010 Posts: 86

slceso · MagicJack User Joined: 18 Feb 2010 Posts: 40

this also was happening to me when I was running it on my main box (vista ult32). I had been having problems with it going straight to VM, so I would periodically check to see if there was a dialtone. a restart or reboot would reveal no issues, then shortly after, no dialtone.

Initially, I got the register for a new account screen, but somehow I was able to x out of that and just get a 'verify your account' page. after each reboot/restart, The softphone would work for a short time and then give me a "please connect to the internet and click here (Error 03)" and then the registration screen would come up after that, or sometimes just a page with nothing in it. there was one day that it was happening about every 15 mins.

I did a MJ uninstall, reinstalled, updated and back to the same thing. Luckily I got my TC running that day and swapped it over without issue, so I have to think that there was something screwed on my main box. they both connect to the same router with cables, so I don't think it was my ISP.

sorry, no solution from me.. only semi-corroberation.