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MagiclyJackedUp
MagicJack Newbie
Joined: 12 Jan 2008
Posts: 8
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 Posted: Sat Jan 12, 2008 2:10 pm Post subject: FYI: Customer service hours |
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| Live Chat Customer Service hours are Monday to Friday 9am to 8pm Eastern time, Weekends 10am to 2pm. |
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| Posted: Sat Jan 12, 2008 2:10 pm Post subject: Magicjack support, tips, tricks, and hacks |
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kumar
Dan Should Pay Me
Joined: 15 Nov 2007
Posts: 806
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| Posted: Sat Jan 12, 2008 4:50 pm Post subject: |
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well who knows when they're actualy there....But thanks for the info
Kumar
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Will not be on forum until after June 15th. |
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jackiehsu97
MagicJack Contributor
Joined: 17 Jan 2010
Posts: 66
Location: Florida
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| Posted: Fri Mar 12, 2010 4:35 pm Post subject: |
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I thought they were 24/7....
Jke 
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Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again! |
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GuyOnTheAir
Dan isn't smart enough to hire me
Joined: 11 Feb 2008
Posts: 320
Location: Greater Los Angeles, CA
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| Posted: Sat Mar 13, 2010 4:07 am Post subject: |
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| I talked to about 5 or 6 different people from about 10:30 p.m. PST tonight, until 12:30 a.m. So that would mean that your hours are apparently off. Unless I was talking to a bot... |
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jackiehsu97
MagicJack Contributor
Joined: 17 Jan 2010
Posts: 66
Location: Florida
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| Posted: Sat Mar 13, 2010 3:39 pm Post subject: |
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| GuyOnTheAir wrote: | | I talked to about 5 or 6 different people from about 10:30 p.m. PST tonight, until 12:30 a.m. So that would mean that your hours are apparently off. Unless I was talking to a bot... |
What's the difference between magicJack 'tech support' and 'bots'? Aren't they synonyms?
-=-=-=-Jackie-=    
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Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again! |
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bitstopjoe
Future magicJack CEO
Joined: 13 Sep 2008
Posts: 2607
Location: North East Pennsylvania
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| Posted: Sat Mar 13, 2010 3:42 pm Post subject: |
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Ha.......... Sure seems that way at times!!
Thank God for this forum, huh??
Joe Sica |
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jackiehsu97
MagicJack Contributor
Joined: 17 Jan 2010
Posts: 66
Location: Florida
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| Posted: Sat Mar 13, 2010 4:04 pm Post subject: f |
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| bitstopjoe wrote: | Ha.......... Sure seems that way at times!!
Thank God for this forum, huh??
Joe Sica |
Agreed.
_________________
Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again! |
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JayKriz
MagicJack Newbie
Joined: 15 Mar 2010
Posts: 1
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| Posted: Mon Mar 15, 2010 8:50 pm Post subject: Re: FYI: Customer service hours |
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| It's good to the customer service that they are in 24/7 serving. If this is followed it catch a customer satisfaction that they likely the server. |
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jackiehsu97
MagicJack Contributor
Joined: 17 Jan 2010
Posts: 66
Location: Florida
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| Posted: Mon Mar 15, 2010 9:28 pm Post subject: Re: FYI: Customer service hours |
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| JayKriz wrote: | | It's good to the customer service that they are in 24/7 serving. If this is followed it catch a customer satisfaction that they likely the server. |
Did you type this in another language followed by Google Translate?
-=-=-=JACKIE-=
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Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again! |
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GuyOnTheAir
Dan isn't smart enough to hire me
Joined: 11 Feb 2008
Posts: 320
Location: Greater Los Angeles, CA
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| Posted: Tue Mar 16, 2010 2:37 am Post subject: |
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| I think he is one of the chat customer service reps posting. It sounds just like chatting with them! |
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jackiehsu97
MagicJack Contributor
Joined: 17 Jan 2010
Posts: 66
Location: Florida
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| Posted: Tue Mar 16, 2010 2:15 pm Post subject: |
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| GuyOnTheAir wrote: | | I think he is one of the chat customer service reps posting. It sounds just like chatting with them! |
You're right. It is kinda' interesting though, trying to decipher it... "Please re- and your magicJack and then please... thank you"
BUH
-=-=--=Jackie-=   
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Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again! |
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