magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

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joevv · Posted: Sat Jun 27, 2009 9:45 pm Post subject:

This guy is a joke..I doubt he works for MJ

Robert121571 · magicJack Apprentice Joined: 27 Jun 2009 Posts: 20

I seen them in CVS here in Staunton, Va

fulcrum · Posted: Sat Aug 15, 2009 6:54 am Post subject:

Bunk!

Always buy from a store if you can. If after 30 days you are not satisfied, you can take it back and get your refund. (Yes you will be unsatisfied).

Why would Magic Jack want you to buy from on-line? Firstly because if MJ sells the device directly to you, they will make more $ that if they sell it to you through a middle man. Secondly, search this forum and you will see that people are unable to get their money back from MJ if they return to it to MJ directly (MJ puts many hurdles in the way; why? because so many people try to return the unit). Case in point your 30 day trial with MJ starts when you order, and not when you recieve it. If you want to return it, you have to have it back in their hands by day 30, so with all the shipping delays you get maybe 15 days trial. Buy it from a store you get a pure 30 days. Also MJ has a harder time arguing with stores returning units, because if they do, that store or chain of stores will stop doing business with them or even sue them.

Remember MJ does not even try to help you, and only gives canned speaches or emails with the same advice for all varying problems. This forum is the best thing you have to try to fix all your problems.

However at some point you will come to the realization that $20/yr service meanys $2000/yr worth of head aches and inconsistent service.

Why bother? Try some thing else, even if you use your MJ doggle for another service. But in the end after all the other configurations that you try, you will end up with the ooma phone system... a system that works as well as Vonage, without another phone bill (if you stay with basic services).

Forget MJ as it is garbage, go and get Ooma before you go insane (Keep in mind that your friends and family know your going insane over MJ before you will omit to it).

P.S. I bought Ooma from Costco, who has a 90 day return policy.

Fulcrum
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Fulcrum
http://www.lumenlab.com/forums/index.php?showforum=29 (build your own HD Video Projector for cheap. I did!)
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nightstryke · MagicJack User Joined: 09 Aug 2009 Posts: 32

I bought mine at Staples, but i've seen it at Walmart, CVS, and Staples in Charleston, SC.

VoipDude · Posted: Sat Aug 15, 2009 12:19 pm Post subject:

fulcrum · Posted: Tue Aug 25, 2009 10:53 pm Post subject:

Voipdude,

Nope, not true. I asked the store manager before I purchased. I was told 90days return on Ooma.

Cheers!

Fulcrum
_________________
Fulcrum
http://www.lumenlab.com/forums/index.php?showforum=29 (build your own HD Video Projector for cheap. I did!)
www.modifiedpowerwheels.com (Can you say 24 Volts?)

mykroft · MagicJack User Joined: 18 Oct 2008 Posts: 47

VoipDude · Posted: Wed Aug 26, 2009 9:52 pm Post subject:

VoipDude · Posted: Thu Aug 27, 2009 9:14 pm Post subject:

The following is an email response from Costco Corporate Office:

Thank you for your e-mail to Costco Wholesale.

That is correct. (Item#439361 Ooma) does not fall under the 90 return policy. This item can be returned at any time if you are unsatisfied.

Have a nice day.

Thank you,

Cara
Costco Wholesale Corporation

Paul777 · Posted: Sun May 02, 2010 8:42 am Post subject:

I bought my first MJ from the MJ website. Took a long time to get here (16 days) and then I also had to pay $10 duty before the postman would release the delivery (I live in Toronto).

The next two MJ's I bought (one for my mom and one for my nephew) was from a small electronics store at Bridlewood Mall (McCowan and Finch). They are located around the food court aera. Use the east entrance to the mall to get there.

I think there is another retail store in Scarborough selling them (do a Google search). Won't be long before they start hitting all the major retail stores though. Seems they are easily available in the USA at all the big retailers.
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Paul777 in Canada

Paul777 · Posted: Wed May 19, 2010 8:52 pm Post subject:

I was in Future Shop (Markham East Store) tonight and they had them. $ 49.95.
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Paul777 in Canada

johnvan · MagicJack User Joined: 14 Mar 2010 Posts: 39

I just checked the Future shop website.

http://www.futureshop.ca/en-CA/product/magicjack-magicjack-usb-telephone-jack-a921-a921/10144420.aspx?path=af6987facd1c2c09d09b7de6def6a385en02

Surprising

Paul777 · Posted: Sun May 23, 2010 8:29 am Post subject:

Yes they must have bought a large quantity to advertise it on their website. Likely won't be too long before Best Buy Canada and Walmart Canada will have this item too. I mean who doesn't want to save money and have all those great features included? This product is a natural for anyone with a PC and a high-speed internet connection. And the portability is great too. Regular land line is just that... land line to your house. MJ is portable. Careful though... MJ will not work in a power outage unless you have your own back up power and 911 does not work outside the USA.
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Paul777 in Canada

nailgunner · MagicJack Sensei Joined: 18 Mar 2010 Posts: 1373