magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

andy_taipei · MagicJack Newbie Joined: 20 Oct 2008 Posts: 5

If more people complain about the lack of CID support for Mac's.

The sooner we will see a new Mac firmware update.

Please help us to push them. Ask the tech support where the update is. Cool

I have been asking them for over a year. I hope I am not the only one.

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andy_taipei · MagicJack Newbie Joined: 20 Oct 2008 Posts: 5

If more people complain about the lack of CID support for Mac's.

The sooner we will see a new Mac firmware update.

Please help us to push them. Ask the tech support where the update is. Cool

I have been asking them for over a year. I hope I am not the only one.

nestman · MagicJack User Joined: 13 May 2009 Posts: 48

Yes, very good idea.

MoRo · MagicJack Newbie Joined: 06 Jun 2009 Posts: 2

I am a phone man. I have hooked my testset up to my MagicJack and have audibly confirmed that no Caller ID information is sent when connected to an iMac regardles of whether a resistor is present or not.

The same test done on my PC produces the CID information after the first ring.

I have successfully connected my house wireing from my Win XP PC based MagicJack:

1) to my Brinks Alarm, then split out 3 ways:

2) back to my PC computer's internal FAX modem (same computer as MJ) and out from there to a 3 Handset Panasonic KX-TG5243 Phone. This PC and my Dry Looped DSL Modem have power backup so I won't lose service immediately in a power outage.

3) out to my Dish Network Box to order Pay Per View Movies.

4) out to a second wall phone in the kitchen

With the PC everything works great, and no resistor is needed for CID.
I also run an HTTPS Web Server and a File server on the same PC.

nestman · MagicJack User Joined: 13 May 2009 Posts: 48

So Mac users are out of luck? I'm not sure why this is the case, being that the same MJ hardware is used on a PC or Mac. Is it the softphone that determines if the CID signal will be sent out over the phone wire?

Thanks phone man.

MoRo · MagicJack Newbie Joined: 06 Jun 2009 Posts: 2

Well, I wanted to find out a little more. So, I hooked up my test set to my MagicJack running in a virtual Windows Vista Machine using VMware's Fusion on my iMac, and guess what... CID workes! So, neither is this a Macintosh USB nor MagicJack hardware problem. It definitely is some kind of a software related issue.

With the MagicJack you'll only get out whats been programed into it.

The advertisement said Mac & PC compatible.

I hope the MJ people are listening and will fix this.

GuyOnTheAir · Posted: Tue Jun 16, 2009 3:50 pm Post subject:

Yeah, I don't think the resister fix has anything to do with making CID work on a Mac. My CID works fine on the PCs, but plugging into Mac it doesn't. The resister fix might work if the mJ NEVER showed CID on PC or Mac, but if it already works on PC, it's not that problem.

Would be nice if it worked, though!

usnmustanger · MagicJack Newbie Joined: 12 Mar 2010 Posts: 2

...still not fixed.

GuyOnTheAir · Posted: Tue Mar 16, 2010 2:44 am Post subject: Re: A year later, and...

reyrios · magicJack Apprentice Joined: 18 Apr 2008 Posts: 11

I just installed the new upgrade and CID works on my handset!!! Yahoo!!

GuyOnTheAir · Posted: Sat Jun 12, 2010 3:41 pm Post subject:

I have also just installed the new "Mac Users Only" upgrade "only if you have a problem". It's made my mJ work fine on my Mac, too.

Of course, I still swap it with a Windoze machine periodically.

JamieBudesky · MagicJack Newbie Joined: 16 Jun 2010 Posts: 4

equis87 · MagicJack Newbie Joined: 05 Jul 2010 Posts: 2

i thin k i got cit working. Go to the fix it tab on your MJ app and then in the top right is a red box with a download( not the download at the bottom that is black). updated version is 2.00.535d

smokozuna · magicJack Apprentice Joined: 16 Apr 2008 Posts: 24

DL for the lazy lol

http://upgrades.magicjack.com/upgrade/20100402000008/upgrade.dmg