magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

msiam · Posted: Tue Feb 19, 2008 8:38 pm Post subject:

Gerry 52 I have better solution for you to port your number temporarily. Take a look at voipvoip.com and see if that would suffice for awhile. you could port your number to an ata, use it for incoming calls so you wouldn't miss any. There is no contract.. you can join and port when you are ready to. You can use their call out feature at 2c a minute, if you want, or not. just use it for incoming only..If you have your own ata it would cost$17 total to get started, $10 of that is prepaid minutes.. the $7 is the monthly charge for the service. If you need an ata they will supply one for $30 and you get to keep it. That is even better than the $10 a month for parking your number.. You still get to use it for incoming calls. Whaddayathank?? Works for me and it took just under 2 weeks to port the number..I'll just keep it there till MJ will port and Im grinnin!!!
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frank10 · MagicJack Newbie Joined: 25 Feb 2008 Posts: 2

There should be some type of consumer right to a phone number.

I've had the same number for almost 6 years. It started with packet8, then sunrocket, a failed porting attempt back to packet8, and now vonage.

frank10 · MagicJack Newbie Joined: 25 Feb 2008 Posts: 2

msiam · Posted: Fri Mar 07, 2008 12:30 am Post subject:

If you can unlock that ata, as I did, you can use it.. I have the InnoMedia from SR and I also have the one my son had that I actually paid for, his is the spa2102 linksys. the better of the two is the spa2102, of course. But, the InnoMedia is fine to use. There are sites to go to that can tell you how to unlock the SR ata. You will be able to use that ata later when MJ lets us byod, as well. I do hope that you took that ata off the internet as soon as SR went down, if it was up with Teleblend for any length of time, I would suspect that it got locked by them.. If you changed voip companies immediately after the SR nosedive, then you should be ok with unlocking it. http://www.magicjacksupport.com/how-to-unlock-all-sunrocket-devices-easy-instructions-t326.html is a good start.. there are a few ways.. If you get stuck Ill give you more.. These are probably the pointers you need tho..Also, there are more than one possible PWs to use when you run into a problem with that. PM me with the problems you run into and I will give you what info I have.. it ain't much, but it worked for me... Good luck.
MS
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Gerry_52 · Posted: Fri Mar 07, 2008 2:54 pm Post subject:

I have dropped my Vonage service back to their $4.99 a month plan. I can keep my number and when someone calls it can go to my voicemail or I can answer it. All voicemails or incoming calls are free, but you are changed for outgoing calls. So, for the $4.99 a month I will hang onto the number, I don't have to change any services and if I need the Vonage phone it is there for me to use at something like $.02 a min. It may not be the most elegant solution, but for now it is the easiest.
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Windows XP Home and Pro

rawthang · Posted: Tue May 13, 2008 3:31 pm Post subject: MJ Number porting hopefully July

I read a post by Dan the Inventor of MJ that they are currently expecting to allow Porting in July on a limited basis.

AlaninKY

pdxpro · MagicJack Newbie Joined: 13 May 2008 Posts: 1

wgnweb · MagicJack User Joined: 12 Nov 2007 Posts: 47

Im tired of waiting for them. I know it is cheap but if I only spend only $1 a year on it is too much because it is useless to me. I have three home phone numbers and everything is on hold until they come out with porting. I have comcast digital voice, teleblend, and magicjack. No phone bank is not an option and I dont want to port my number twice.

You can purchase tomatto seeds but the money spent is a waste until that seed turns into a plant and bares fruit that you can eat.

dzex · MagicJack Newbie Joined: 25 May 2008 Posts: 2

Phone bank is not an option because it is backed by RNK Communication. I just had terrible experience with the company.
They ABSOLUTELY don't care about small end customer. I just lost my number when Voxby (RNK inc agent) ceased their operation. Supposedly, my number and service was going to be transferred to HalfPrice Telecom that is RNK Inc dba.

I've spent countless number of hours on the phone (waiting on hold with Voxby - never answered, speaking to HalfPrice Telecom, to be told: "you have to contact Voxby with your questions". What the hell, I transferring my number and service to YOUR company from Voxby and you cannot/don't care to help???), sent several emails to their support and "Customer Excellence" department, 2 faxes and NOTHING. As a matter of fact, RNK was already the service provider, it was a matter of signing new billing agreement, that I sent 2 times by fax and got Ok confirmations both times.

My phone just was disconnected and nor Voxby nor HalfPrice Telecom nor anyone in RNK Inc even responded in any way!

So, I will stay away from any venture or agent of RNK Communication forever! If they can threw away customer who spent ~$400 on their phone service, I have nothing else to say...

Port your number to them? What a joke!

snafu2 · MagicJack User Joined: 28 Nov 2007 Posts: 35

I used their service, RNK "Phone Number Bank" for about two months. My only complaint was that incoming calls took about 6 or 7 seconds longer before the first ring , as compared to a call directly to the number being forwarded to. Many callers would just hang up, thinking the call didn't go through.

rawthang · Posted: Wed May 28, 2008 8:55 am Post subject: Link to MJ Porting Date

http://blog.laptopmag.com/magicjack-inventor-plans-linux-support-improved-customer-service-and-more

jeffnyc · Posted: Mon Jun 02, 2008 7:18 pm Post subject:

Voicestick Next to Nothing plan is a great place to port your number to. Only $1 a month, can use ata with no issues and reasonable rates. I like magicjack but even if they do offer porting I'd rather keep Voicestick and have 2 lines. When I ported there was no fee, not sure now.

MagicBob · Posted: Tue Jun 03, 2008 9:29 am Post subject:

Jibu · magicJack Apprentice Joined: 26 Jun 2008 Posts: 29