magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

kaygee · MagicJack Newbie Joined: 14 Apr 2008 Posts: 4

thats hot! lol it adds a bit of professionalism to your MJ.

as for the choppy sound, are you on a wifi connection? if you are check your signal. from what ive tested, with a solid/great connection, MJ is just awesome...

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kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

Come to think about it... if the hold music is comming from the magicjack then you will be able to change the sound... Worth a look
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b0lt · MagicJack Newbie Joined: 09 Jan 2009 Posts: 1

element51 · MagicJack Newbie Joined: 08 Jan 2009 Posts: 1

Angie · Posted: Sun Mar 01, 2009 10:28 am Post subject:

Shoot. I just joined this forum hoping to find some little on-hold app for the magic jack that would allow me to use my business on-hold message. I'll stick to silence for now. Silence is better for business than bad, choppy music.

usnswcc · Posted: Sat Mar 07, 2009 11:21 pm Post subject: HOLD button does not work

If someone calls me and I put them on HOLD, when I click RESUME it gives me a dial tone, and the other person hears no more music but stays connected...but there is no way I can get them back on the line because it is disconnected on my end..... what is the deal with this? I have tried on other computers, I have had others call me from cell phones, lan lines in different states....HOLD button works but RESUME disconnects call!!! Very frustrating

mohoelx · magicJack Apprentice Joined: 08 Apr 2008 Posts: 23

Ok, so seems most people like this new feature, but it is particularly annoying in my case - is there a way to disable it?

Case in point, getting some of these 'random' occurrences of call being put randomly on hold. When that happened while I was on a conference call, we had to completely close out the call since the 'orphaned' call kept playing music even after I hung up, reset my MJ, and dialed back in!

Thanks.
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chugg · MagicJack User Joined: 22 Jun 2009 Posts: 42

I tried putting somoene on hold by hitting the green send button and nothing happened.

mohoelx · magicJack Apprentice Joined: 08 Apr 2008 Posts: 23

When on a call, the little gray buttons just above the red End and green Send buttons come alive with Mute and Hold. I don't think you can put a call on hold by hitting "Send" like "flash" on a traditional phone.

When I had my error, the Hold button was activated....
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If I had something witty to say, it would be here.

djbryce · magicJack Apprentice Joined: 19 Oct 2009 Posts: 11

I was really happy to discover the MOH feature, thanks to this forum. I didn't see any mention of it on their website. Seems like they only have 4 songs in rotation, so hopefully they will change them once in a while.

Music On Hold is ALWAYS a fight at the office...what kind of music should be on there. Seems we always settle on Smooth Jazz since it doesn't offend anyone and tends to be calming.

My only suggestion to the MJ people (if they read these forums) is to turn the level down just a bit...it's too loud. I have to pull the receiver away from my ear everytime I get put on MJ hold.

Luxfestinus · magicJack Apprentice Joined: 21 May 2010 Posts: 12

To listen to the on hold music dial your own number and then put it on hold. Download the attachment that comes in the following email and enjoy!

bawango · MagicJack Newbie Joined: 02 Aug 2010 Posts: 2

I have an issue with magic jack randomly triggerring "on hold" while I am inthe middle of conference calls for work. I have to redial back in and other end of call gets disturbed because of me interupting the confrence call. Is there a reason or fix for this? Is there way to disable on hold feature?

Thank you

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networksoln · MagicJack Newbie Joined: 01 Apr 2011 Posts: 3

networksoln · MagicJack Newbie Joined: 01 Apr 2011 Posts: 3