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What MagicJack feature would you like to see added?
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What MagicJack feature would like to see added?
Phone number portability
16%
 16%  [ 22 ]
Call forwarding working without the MagicJack being plugged in
6%
 6%  [ 9 ]
Improve area code coverage
8%
 8%  [ 11 ]
Call blocking feature(Block a list numbers you enter)
11%
 11%  [ 16 ]
MagicJack allowing you bring your own device(giving you sip credentials and support for an ATA)
28%
 28%  [ 39 ]
Multiple number call forwarding
1%
 1%  [ 2 ]
The ability to turn of voicemail
13%
 13%  [ 18 ]
Three-way calling initiated by the MagicJack user(allowing to dial out to connect a three-way call)
5%
 5%  [ 7 ]
Easy updating of account information online(changing account holders name, email, credit card info, ect.)
2%
 2%  [ 4 ]
Voicemail transcribed to text forwarded to email account
0%
 0%  [ 1 ]
Mobile phone capability using your plans internet and/or WiFi hot spots
5%
 5%  [ 8 ]
Total Votes : 137

Author Message
solearth
magicJack Apprentice


Joined: 30 Nov 2007
Posts: 17

PostPosted: Thu Mar 18, 2010 3:21 pm    Post subject: Reply with quote

"Bring your own device" is the top of the list. Having "Name" (incoming and outgoing) would also be very nice.
If the 2 features above were available, I would purchase several more numbers.

Voxox previously allowed "BYOD", but they changed their SIP passwords.
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PostPosted: Thu Mar 18, 2010 3:21 pm    Post subject: Magicjack support, tips, tricks, and hacks


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mkushner
MagicJack Newbie


Joined: 27 Dec 2009
Posts: 5

PostPosted: Thu Mar 18, 2010 6:26 pm    Post subject: Feature suggestion Reply with quote

I would like magicJack to work continuously and reliably. Right now incoming calls present a busy signal.
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crackerjack
Dan Should Pay Me


Joined: 16 Nov 2007
Posts: 726

PostPosted: Thu Mar 18, 2010 9:47 pm    Post subject: Reply with quote

solearth wrote:
"Bring your own device" is the top of the list. Having "Name" (incoming and outgoing) would also be very nice.
If the 2 features above were available, I would purchase several more numbers.

Voxox previously allowed "BYOD", but they changed their SIP passwords.


Sorry, neither will be forthcoming. BYOD eliminates too many eyes that can be sold to advertisers and Caller-ID Name inbound/outbound is beyong MJ's control. The only info that gets passed to the terminating carrier is the CID Number. Most big-time carriers use a database call to associate the Name to be displayed with the number on your handset display. Since MJ does not undertake the effort or expense to be part of this nationwide database, there is no name that matches your MJ number. Depending on the carrier at the destination, the name slot may say CALIF, unavailable, out-of-area, anonymous or just have the number repeated. YMMV

Conversely, for INCOMING, MJ is not willing to pay for the database access and no NAME is displayed on the handset. Odd occasions where an incoming number is already included in your local MJ phonebook you may get matching name info but this is purely serendipitous.

You may want to consider nettalk.com, which includes $100 lifetime voip service and their own ATA. Contact me prior to purchase about how to get a $12 rebate on the nettalk device.
_________________
Good Luck

CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
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cdwaldron
Dan isn't smart enough to hire me


Joined: 26 Jul 2008
Posts: 107
Location: Tucson, AZ

PostPosted: Fri Mar 19, 2010 3:00 pm    Post subject: Reply with quote

Crackerjack,

Thanks for the info about CID. Much of it was news to me and explains a lot about MJs bare bones CID. Makes better sense now.
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MJ user since 7/08
' bout ready to go Call Centric
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gunrunnerjohn
MagicJack Newbie


Joined: 29 Mar 2010
Posts: 8

PostPosted: Sun Apr 04, 2010 9:05 am    Post subject: Reply with quote

You missed the one major feature that caused me to send mine back.

The ability to NOT have the interface popup whenever there is an incoming or outgoing call! I can dial my phone or answer it without interruption of my work in the machine. I'm sure this feature will never be added, since sticking the advertising in your face is a major reason for the popup. Sad Rolling Eyes

Of the other feature they should have is the ability to work properly with Windows 7. You have to manually start MJ whenever you reboot or return from sleep mode. Recovering from sleep mode without restarting the device would be a huge plus, many other products have no issue doing this. I never tried it, but I suspect that recovery from sleep mode for other versions of Windows doesn't work either.

You get what you pay for certainly applies to this product! I'm going to pay more for a product that works properly...
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redpepper
Dan isn't smart enough to hire me


Joined: 13 Oct 2009
Posts: 387

PostPosted: Sun Apr 04, 2010 11:15 pm    Post subject: Reply with quote

Quote:
You missed the one major feature that caused me to send mine back.

The ability to NOT have the interface popup whenever there is an incoming or outgoing call! I can dial my phone or answer it without interruption of my work in the machine. I'm sure this feature will never be added, since sticking the advertising in your face is a major reason for the popup.


You can use the free Magicsilence tool to take care of this issue at http://tools.pcphonesoft.com or http://www.magicsilence.com .

If it does not meet your needs for whatever reason, it does include an uninstall application.
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gunrunnerjohn
MagicJack Newbie


Joined: 29 Mar 2010
Posts: 8

PostPosted: Mon Apr 05, 2010 8:13 am    Post subject: Reply with quote

redpepper wrote:
You can use the free Magicsilence tool to take care of this issue at http://tools.pcphonesoft.com or http://www.magicsilence.com
It appears MagicJack has preempted that application. When you use it, the dialing on MJ ceases to work.
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redpepper
Dan isn't smart enough to hire me


Joined: 13 Oct 2009
Posts: 387

PostPosted: Wed Apr 07, 2010 10:37 pm    Post subject: Reply with quote

Magicsilence is definitely working fine on XP/Vista/7. Make sure you have the latest release installed.
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gunrunnerjohn
MagicJack Newbie


Joined: 29 Mar 2010
Posts: 8

PostPosted: Thu Apr 08, 2010 8:21 am    Post subject: Reply with quote

I did indeed use the latest version, but MJ also had given me an update to the MB firmware for Windows 7, which I suspect has stopped it from working.

This is a mood point now, I've already sent mine back.
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Satviewer2000
MagicJack Newbie


Joined: 12 Aug 2010
Posts: 1

PostPosted: Thu Aug 12, 2010 12:21 am    Post subject: Reply with quote

Anyone know if/when MJ will have a more advanced version of Voice Mail, which will include MULTIPLE mailboxes instead of just one? This would be very useful for small businesses.
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bitstopjoe
Future magicJack CEO


Joined: 13 Sep 2008
Posts: 2607
Location: North East Pennsylvania

PostPosted: Thu Aug 12, 2010 5:08 am    Post subject: Reply with quote

Satviewer2000 wrote:
Anyone know if/when MJ will have a more advanced version of Voice Mail, which will include MULTIPLE mailboxes instead of just one? This would be very useful for small businesses.


And all that for $20 a YEAR!! Good luck with that, but if I can make a suggestion. I would not hold my breath as only Smurfs are blue.

Joe Sica
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redpepper
Dan isn't smart enough to hire me


Joined: 13 Oct 2009
Posts: 387

PostPosted: Thu Aug 12, 2010 5:57 pm    Post subject: Reply with quote

When will multiple mailboxes be available in voice mail? Never ever and definitely not any sooner than that.

You can however use the free MagicRingForever tool at http://tools.pcphonesoft.com to keep voice mail from picking up.

Once that is in place, you can connect an external answering machine (or phone + answering machine combo) that has multiple mailboxes to your magicJack USB dongle.
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evanob
MagicJack Newbie


Joined: 14 Nov 2010
Posts: 1

PostPosted: Sun Nov 14, 2010 11:49 pm    Post subject: Rollover between multiple MJ lines at MJ server. Reply with quote

This would allow us to use Magic Jack in an office setting with a telephone switch. Need main line, then rollover to each additional line if previous lines are busy. This must happen at MJ server. This would allow businesses to use multiple magic jacks on a telephone switch.
I predict this would result in a huge increase in your sales because offices would want many lines. I have an 11 employee business and I would want at least 8 lines. Multiple computers dedicated to Magic Jack lines would be much cheaper than my phone bills are currently with Verizon. This would be HUGE for Magic Jack.
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pbjandfritos
MagicJack Expert


Joined: 25 Jun 2010
Posts: 92
Location: Michigan, United States

PostPosted: Mon Nov 15, 2010 9:22 pm    Post subject: Reply with quote

NetTalk has a similar feature. You can call forward up to multiple numbers. If the first hnumber is busy, it will go to the next number and so on. You can also get a free google voice account. Hope this helps.

Ernie
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cardcleaner
MagicJack Newbie


Joined: 02 Jan 2011
Posts: 1

PostPosted: Sun Jan 02, 2011 8:36 pm    Post subject: Reply with quote

Satviewer2000 wrote:
Anyone know if/when MJ will have a more advanced version of Voice Mail, which will include MULTIPLE mailboxes instead of just one? This would be very useful for small businesses.


Just get a free Gmail account. Then have your MJ voicemail sent to it. Then set up Gmail to auto-forward to as many emails as you like. I have mine set to forward to my email, my wifes and to send a text message both of our cell phones. Be sure to use filters so you don't get flooded with emails. You can have it set to only forward emails from MJ. In order to have it sent to our cells I just had to put my ten digit number @ vzwpix. com. Other cell carriers have similar extentions.
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