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magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks
magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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GaryMJS
MagicJack Newbie
Joined: 02 Dec 2011
Posts: 2
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 Posted: Sat Dec 17, 2011 1:18 pm Post subject: Error 23 |
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I have a magicjack plus, I experience "error 23" and drop calls whether it is incoming or outgoing. To solve my problem, I use a switch before the router and have my magicjack plus pluged to the switch instead of the router. I have my router plug into one of the port on the switch. The rest of all the other devices that I have can stays pluged on the router as before.
This seems to solve my magicjack plus problem for me. Good luck. |
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| Posted: Sat Dec 17, 2011 1:18 pm Post subject: Magicjack support, tips, tricks, and hacks |
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JackTheMan18
MagicJack Newbie
Joined: 23 Feb 2009
Posts: 3
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| Posted: Wed Dec 21, 2011 1:52 pm Post subject: Error 23 |
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Strange - I am a new MJ+ user, and I got error 23 on my first call.
I have plugged it into a switch which is plugged into my router.
Anyone know what this error is?
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JackTheMan18 |
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SailorDave
magicJack Apprentice
Joined: 17 Nov 2011
Posts: 21
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| Posted: Wed Dec 21, 2011 9:44 pm Post subject: Error 23 |
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| Do a search on Error 23 and you will find lots of discussion and possible cures. It is the MJ+ failing to connect when it calls home. Probable software conflict with the router. |
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dannyusmc
MagicJack Newbie
Joined: 26 Jan 2012
Posts: 3
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| Posted: Fri Jan 27, 2012 8:54 pm Post subject: |
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| how much do one of these switches cost and what other purposes could i use it for? |
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mjplus2000
Dan isn't smart enough to hire me
Joined: 04 Jan 2012
Posts: 129
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| Posted: Fri Jan 27, 2012 10:41 pm Post subject: |
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| dannyusmc wrote: | | how much do one of these switches cost and what other purposes could i use it for? |
Some routers are obviously plug and play. Of course, your new one isn't. You can do a search on how to configure your router for voip(mj) on here or elsewhere(google). Instead of searching error23, do a search for router configuration or put your router in the search. They are all different and may need different types of configuration. You can buy a small switch or hub(4 port) at staples, radio shack, walmart, etc....they're pretty cheap. You could probably get one on ebay for next to nothing. I would try to configure the router 1st and see if that works.
http://zaxa.ca/magicjack-plus-not-working-plugged-directly-in-the-router-solved
http://www.magicjacksupport.com/mj-will-not-work-except-when-plugged-into-the-computer-t11529-15.html
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