magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

GuyOnTheAir

My company has recently started using FreeConferenceCall.com (FCC) to have a weekly telephone meeting. Part of the solution with FCC is that you must dial a long distance number to gain access to your conference. For our account, that number was (218) 862-1000. You then dial in your conference room code, and away you go!

Naturally, I called in using my mJ. However this morning, when I dialed in, I got this:

"Important Announcement: Please listen to this entire short message. The number you have dialed cannot be completed from your magicJack. For free conference calling setup, you must dial 305-848-8888. You may press one at any time during this message to connect. Please use this number for all future free conference calling. Please visit FreeMagicConference.com for more information on magicJack free conference calling. Again, that was FreeMagicConference.com."

The message repeats, and then the phone starts to ring. I let it ring a number of times, but it was never answered. Pressing 1 did forward me to a conference system, but I did not have a conference room number to use, yet.

A visit to FreeMagicConference.com (FMC) shows what appears to be a site to set up a free conference room, much like FCC. However, FMC appears to be an official magicJack site, as it does say "powered by magicJack" and has a similar look to their other sites...

This is annoying and yet interesting on a couple of fronts. First off, I'm annoyed that mJ is suddenly NOT completing a call to a US number, as they have agreed. While it's been awhile since I read the TOS, I'm surprised that apparently they don't have to let you call anything they don't want you to call, even if it's not an obvious 900 number or something.

It is interesting, because, obviously, people must have been using FCC for their calls, and this caught the attention of mJ to the extent that they set up their own service and blocked access to FCC. I suppose that they could have just blocked service, but I'm encouraged by the fact that they set up a replacement free service.

And, as stated on the site, "This free magicJack conference calling is not restricted to magicJack users..." So, I suppose my company could switch, but I just find it amusing/annoying/interesting/irritating that they just block things willy nilly.

Google · AdSense

laserjobs · Dan Should Pay Me Joined: 12 Nov 2007 Posts: 636

Looks like the site has nothing to do with magicJack and are fraudulently using the magicjack trademark for advertising. My bet is that magicJack will sue the person who created this site for trademark infringement if they find it.

If anything I tried calling the first number and I get a busy signal with any other phone other than MJ. With MJ I get the recorded message, so they are determining that MJ is calling the number and probably harvesting the numbers while announcing this service. I would not phone these numbers because it looks like some hacker with an asterix box trying to pull a scam.

Check out the Registrar details because magicJack doesn't use a proxy service to register their sites.

Registrant
Domains by Proxy, Inc.
(480) 624-2599 Phone
(480) 624-2598 Fax
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
freemagicconference.com@domainsbyproxy.com
Administrative Contact
Registration Private
Domains by Proxy, Inc.
(480) 624-2599 Phone
(480) 624-2598 Fax
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
freemagicconference.com@domainsbyproxy.com
Technical Contact
Registration Private
Domains by Proxy, Inc.
(480) 624-2599 Phone
(480) 624-2598 Fax
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
freemagicconference.com@domainsbyproxy.com
Registered Through
GoDaddy.com, Inc.
Domain Name: freemagicconference.com
Created on: 2009-03-24 17:34:35
Expires on: 2011-05-09 22:59:59
Last Updated on: 2009-03-24 17:34:35
Domain Servers
NS21.DOMAINCONTROL.COM
NS22.DOMAINCONTROL.COM

synchron · Posted: Wed Aug 19, 2009 12:18 pm Post subject:

Actually, I think this IS run by magicjack since it's the same number from their FAQ on 'conferencing' (if you do a search on the magicjack.com website).

I think they're within their rights to make their customers use their services so I'm not complaining.

Synchron Cool

laserjobs · Dan Should Pay Me Joined: 12 Nov 2007 Posts: 636

steroids · MagicJack User Joined: 15 Jun 2009 Posts: 33

synchron · Posted: Wed Aug 19, 2009 1:49 pm Post subject:

dan · Posted: Wed Aug 19, 2009 2:14 pm Post subject:

Most CLEC are blocking calls to free confrence calls. due to high termination fees 4 times the national average

laserjobs · Dan Should Pay Me Joined: 12 Nov 2007 Posts: 636

GuyOnTheAir · Posted: Wed Aug 19, 2009 3:39 pm Post subject:

GuyOnTheAir · Posted: Wed Aug 19, 2009 3:46 pm Post subject:

When you call the number mentioned by FMC, 305 848 8888, or quote in that link that synchron provided, it does say "Welcome to the magicJack free conference service." Of course, anyone could say this, but again, I'm not surprised that they've set this up. Only surprised, and annoyed that I cannot use whatever service I want, since I'm supposed to be able to call anyone and anywhere with my mJ for free, as long as it's in the US and Canada.

GuyOnTheAir · Posted: Wed Aug 19, 2009 3:47 pm Post subject:

GuyOnTheAir · Posted: Wed Aug 19, 2009 4:03 pm Post subject:

GuyOnTheAir · Posted: Wed Aug 19, 2009 4:04 pm Post subject:

pagemen · Posted: Wed Aug 19, 2009 4:07 pm Post subject:

Nothing is free and there are some legitimate reasons to block these "free" conferences bridge.

http://arstechnica.com/business/news/2007/03/attcingular-blocks-cellular-customers-from-free-conference-call-services.ars

mjuser2010 · MagicJack Newbie Joined: 19 Aug 2009 Posts: 9

I had the same problem this morning trying to join a conference call. I have never had a problem using my MJ on these free conference calls in the past. Since I need the capability to connect to the free conference call service, I am looking for other options for telephone service.