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Portal Coming "Soon" Possibly In 1 / 2 Days
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Vulture1340
MagicJack User


Joined: 14 Nov 2007
Posts: 36

PostPosted: Tue Dec 04, 2007 2:36 pm    Post subject: Portal Coming "Soon" Possibly In 1 / 2 Days Reply with quote

smcinaz wrote:
Straight From Ritchie in the support chat today:

Richie: Hello, how may I help you?

Bud: When will I be able to change my Magic Jack phone number? It is now well past the original Nov 15 date and now the Dec 1st dates that were set for being able to do so previously, and I am still stuck with a Las Vegas number even though I live nowhere near there, and having to use Grand Central kind of sucks. So, again, can you please tell me when I will be able to change my phone number? Thanks

Richie: Sorry for the delay in the next couple of days

Bud: for real this time? for sure?

Richie: Yes

Bud: will it be announced on your site somewhere?

Bud: or how will I know?

Richie: It will be announced on the website

Bud: front page or ?

Richie: Customer support most likely

Bud: Is it "the portal"? Will there be other features / controls available as well?

Richie: yes, it is. Call forwarding will be enabled as well

Bud: great. how about caller ID disabling, etc.?

Richie: will not be available yet, still working on that

Bud: ok then. Thanks

Richie: you are welcome



So, change your number and call forwarding, maybe in the next couple of days. Maybe.



If you believe that, you probably believe in UFO's too. Santa and the Easter Bunny.
BTW
I have a bridge for sale
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PostPosted: Tue Dec 04, 2007 2:36 pm    Post subject: Magicjack support, tips, tricks, and hacks


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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Tue Dec 04, 2007 3:48 pm    Post subject: Reply with quote

What a nice Hannukah present (this week) Very Happy

...but I wouldnt be surprised if it was a Christmas present or even an Easter present.....
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Vulture1340
MagicJack User


Joined: 14 Nov 2007
Posts: 36

PostPosted: Tue Dec 04, 2007 4:17 pm    Post subject: Reply with quote

jeffnyc wrote:
What a nice Hannukah present (this week) Very Happy

...but I wouldnt be surprised if it was a Christmas present or even an Easter present.....


or Memorial Day, Fourth of July, Labor Day, Veterans Day, Secratary Day...........



SOME DAY
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buglewe
MagicJack Newbie


Joined: 30 Nov 2007
Posts: 6

PostPosted: Tue Dec 04, 2007 7:05 pm    Post subject: Reply with quote

Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Tue Dec 04, 2007 8:32 pm    Post subject: Reply with quote

buglewe wrote:
Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.


yeah, it sux..... i wish i knew - i would have waited.....

not that its not cheap enough but magicjack should give free 6 month license extension for pre October customers/beta testers to show us some good faith
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Vulture1340
MagicJack User


Joined: 14 Nov 2007
Posts: 36

PostPosted: Wed Dec 05, 2007 9:52 am    Post subject: Reply with quote

smcinaz wrote:
buglewe wrote:
Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.


2 weeks? He told me 2 days.

WTF?


If ritchie told you the moon was made of green cheese, you guys would believe it.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Wed Dec 05, 2007 10:36 am    Post subject: Reply with quote

so that means tomorrow, since 2 days was posted yesterday? hmmm. only 24 hours to see if the moon is made of green cheese
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MagicHack
Dan isn't smart enough to hire me


Joined: 12 Nov 2007
Posts: 241

PostPosted: Thu Dec 06, 2007 3:43 pm    Post subject: Reply with quote

jeffnyc wrote:
any updates??? 2 days is now here Shocked

There is an update here...
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Thu Dec 06, 2007 4:25 pm    Post subject: Reply with quote

ad in softphone now says as soon as LA area codes are available, you will be able to change number
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Fri Dec 07, 2007 8:09 pm    Post subject: Reply with quote

i, who has been skeptical all along, am guessing by monday the portal will be available

i would not wager on that guess however....
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ChuckIL
MagicJack Contributor


Joined: 28 Nov 2007
Posts: 54

PostPosted: Mon Dec 10, 2007 10:12 am    Post subject: Reply with quote

The option to change your phone # just showed up on my.magicjack.com.

...and 5 minutes later, the whole portal is gone, but here were the new items (incidently, clicking on the link to change number, popped open another page where selection of state, area code, and city could be accomplished):



also a new area for 911 verification

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Vulture1340
MagicJack User


Joined: 14 Nov 2007
Posts: 36

PostPosted: Mon Dec 10, 2007 11:31 am    Post subject: Reply with quote

jeffnyc wrote:
i, who has been skeptical all along, am guessing by monday the portal will be available

i would not wager on that guess however....


Good thing, or you would have LOST Very Happy
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Mon Dec 10, 2007 2:53 pm    Post subject: Reply with quote

Chuck - did you try to change your number? Did it go through?
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ChuckIL
MagicJack Contributor


Joined: 28 Nov 2007
Posts: 54

PostPosted: Mon Dec 10, 2007 3:06 pm    Post subject: Reply with quote

Jeff,

I did not try to change the number, since there are still none local to me. After playing around for a few minutes and looking at different area codes in Illinois, the portal was shut down.
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jeffnyc
Dan isn't smart enough to hire me


Joined: 17 Nov 2007
Posts: 332

PostPosted: Mon Dec 10, 2007 4:13 pm    Post subject: Reply with quote

I'm sure they are shutting it down for good reason (i.e. bugs).


I am also assuming this will change the EXXXXXXXXXX01 user id and force the mj softphone to re-register
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