magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

ruggb · MagicJack User Joined: 10 Feb 2008 Posts: 48

ever since an auto update occurred a couple weeks ago I have been getting an error stating that there is a script error "DOCUMENT.IMAGES.IMG1" is null or not an object

It occurs on the VOICEMAIL ad - no image appears when it cycles.

anybody have a solution that will stop this annoying popup???????????

MJ TnS seems to have no clue. -- of course..........

Google · AdSense

jackiehsu97 · Posted: Fri Mar 12, 2010 4:25 pm Post subject:

Please try the following:

a. Format your magicJack device.

b. Reset your Internet Exploder.

c. If all else fails, reinstall your PC.

best lucky wishes.

---=-=-=-=-==-Jackie-=- Evil or Very Mad

_________________
Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again!

ruggb · MagicJack User Joined: 10 Feb 2008 Posts: 48

u sound like MJ TnS -- are u kidding me?????????

jackiehsu97 · Posted: Sat Mar 13, 2010 3:56 pm Post subject: no...i aint

ruggb · MagicJack User Joined: 10 Feb 2008 Posts: 48

OK, I connected MJ to my LP on which I just installed W7.
No problems

Something on my DT is causing this issue.

I deleted a lot of FF addons -- no chg
I set IE as default instead of FF. -- no chg

I installed FF on the LT and it still works.

The LT is wireless to my router.
The router is set to pass MJ ports to the DT NOT the LT.
I did not configure anything for the LT relative to MJ but it still works.

Firewall is turned off on the DT - a different firewall is installed on the LT.

What program/service does MJ use for these ads???

WHAT IS DIFFERENT about THIS ad -
different source site???

jackiehsu97 · Posted: Mon Mar 15, 2010 4:42 pm Post subject:

bitstopjoe · Posted: Mon Mar 15, 2010 4:50 pm Post subject:

DT = Desktop
LP = Laptop ( I think)
LT = Laptop
FF = Firefox
W7= Windows 7
Chg = Change

I "ASSUME" he texts a lot on his phone Smile

Drives me nuts when people type that way when they are NOT texting on their phone but trying to have a conversation online with someone..
OR tHeY tYpE tHiS wAy. UGH!!!!!!!!!!!!!!!!!!!!!!!!!!!

But hey to each his own I guess.

L8R Smile

Joe Sica

jackiehsu97 · Posted: Mon Mar 15, 2010 6:40 pm Post subject:

bitstopjoe · Posted: Mon Mar 15, 2010 6:43 pm Post subject:

EXTREMELY hard. You, well I do anyway, have to think about each letter I type as opposed to just typing away.
HARD to type and ANNOYING to read......

Joe Sica

kuhntech · Posted: Mon Mar 15, 2010 6:48 pm Post subject: Re: no...i aint

jackiehsu97 · Posted: Mon Mar 15, 2010 8:16 pm Post subject: Re: no...i aint

ruggb · MagicJack User Joined: 10 Feb 2008 Posts: 48

Sorry bout that but I am dealing with a crippled hand so shrt cuts abound.
LP was an error otherwise the rest are as someone guessed.

Anyway, If I knew what MJ uses to control those things I might be able to figure this out.
Are u saying if I don't have IE installed they would not work.... sounds like a bad idea. Lots of people remove IE.
I have IE installed but I hardly ever use it.

FF is my browser.

I have installed FF on the LT and MJ is still running on it.

The strange thing is it is only one ad. the rest don't have a problem.

jackiehsu97 · Posted: Tue Mar 16, 2010 2:13 pm Post subject:

ruggb · MagicJack User Joined: 10 Feb 2008 Posts: 48

So what u are saying is that u don't use MJ since it uses IE and u don't have IE installed -- right?

jackiehsu97 · Posted: Tue Mar 16, 2010 6:24 pm Post subject: