magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

Sonan · MagicJack Newbie Joined: 17 Mar 2008 Posts: 9

I've had MJ since mid-February and the VM light on my phones has never lit up and the dial tone has never pulsed to indicate a voice message is waiting. I can't say whether there is any indication on the soft phone or not, as I rarely look at it. The last post in this thread indicates these features were working as of 3/3. Can anyone confirm?

Thanks.

Google · AdSense

HolmanGT · Posted: Wed Mar 19, 2008 12:31 pm Post subject:

Sonan,

VM = the green light comes and goes, lately it has been mostly working. The pulsed dial tone has never worked that I know of.

Do you get an email notification off new VMs?
_________________
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655

Sonan · MagicJack Newbie Joined: 17 Mar 2008 Posts: 9

Thank you for the reply. I was hoping for a "Yes, it works and all you have to do is..." Wink

Oh well.

HolmanGT · Posted: Wed Mar 19, 2008 12:50 pm Post subject:

Sonan,

You could put something like Pop-peeper (email checker) on your system. It will check multiple accounts, is free, works good and has an alarm when anything is in your email inbox and you can set it to play any sound you want and remind you every five minutes until you at least check your mail.

And yes I know what you mean, just once it would be nice to get a response that says well go here change this and that will be the end o your problem. If that ever happens to you let me know. I have heard it can happen but have never personally experienced it myself. Laughing

_________________
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655

Sonan · MagicJack Newbie Joined: 17 Mar 2008 Posts: 9

HolmanGT · Posted: Wed Mar 19, 2008 1:07 pm Post subject:

Sonan,

I am sure it will do a good job for you and it is one of the few that has a repeating alarm, so if you don't hear the first it will eventually get your attention.

PS - Pop-peeper will check sever accounts all at once or you can add a bunch and then disable the ones you don't want to check, you can also set it to check different accounts at different intervals. It works so good I feel guilty using it for free (well OK not really but it sounded good).
_________________
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655

mnjeepmale · MagicJack Newbie Joined: 17 Feb 2008 Posts: 6

I am overseas in APAC on work using the MJ to keep in touch back at home. Works great here. I have noticed the VM light does work now. But it does take about 10 minutes for it to light up once I get a new message. No dial tone "studder". The biggest gripe I have is that I don't get email notifications of new voicemails and the time stamping is in ET zone. Any way to change the time zone for the stamping? I have contacted the support and they say the emails should go through.

hadezee · MagicJack Newbie Joined: 03 Apr 2008 Posts: 4

1:04am EDT, I left myself a voicemail at 12:41am to test the vmail light on the softphone app and the actual phone I have plugged in - so far neither wanna light up. Sad

Plus, no email yet either. I DID get an email for a vmail once so far (another one I left for myself). I'm doing alot of playing/testing. I Just received my MJ on 4/3/08.

Anyone else having this issue? Or is it just me?

I did notice that when I plug the MJ into a different (and better) computer in the house, it automatically updated - AND i was able to submit my 911 info - neither of which happened on this system (Dell Inspiron 8200 Laptop, XP SP2, P4 1.60Ghz, 768MB RAM, with Cable internet 15Mbps Downstream/2Mbps Upstream).

Related, maybe, maybe not.... thoughts?

bigbear78 · Posted: Sun Apr 06, 2008 4:46 am Post subject:

^ go to www.majicjack.com and click on customercare than on the link for vista upgrade works with windows xp also,and, make sure you don't have matchmusic

on the laptop I know most dell's have it but majic jack has a conflict with it! Good Luck!

hadezee · MagicJack Newbie Joined: 03 Apr 2008 Posts: 4

bigbear78 · Posted: Sun Apr 06, 2008 6:42 am Post subject:

^ On the softphone the voicemail light will not light up they are working on this issue at the company! Also, when you plug the majic jack device into your laptop

does a Blue light come on?? If not your Majic Jack is broke if No blue light comes on at all when plugged into usb port on any computer!! I hope this helps! Smile

QuiGonJohn · magicJack Apprentice Joined: 28 Mar 2008 Posts: 24

My green light for VMAIL not working. Will try the update from the website.

QuiGonJohn · magicJack Apprentice Joined: 28 Mar 2008 Posts: 24

UGH!!! I did the latest update now my MJ won't work.

Error is:

"Please connect to the internet, and double-click here [error 3]"

HELP!!!

hadezee · MagicJack Newbie Joined: 03 Apr 2008 Posts: 4

Yeah, blue light on, all other services seem to be working just fine. Still waiting on my 911 to turn green - but w/e. Just waiting for VM to work properly. I left this all overnight, still no email, VMAIL light on Soft/hard phones.

^^^ and for the error from upgrading.... idk if this will help, but go to http://upgrades.magicjack.com/upgrade/ it will bring up an entire directory of every possible upgrade they've ever released, maybe a downgrade will bring you back? Just a thought.

SpamBox · Posted: Fri Apr 18, 2008 3:49 pm Post subject:

I get the vm notification light.
I get the vm email notification.
I get the stuttering tone vm notifiation.

And have been going on months now.
Guess I'm just lucky.
I don't use the standard proxy but another one so don't know if that makes a difference or not.
And sorry not going to share which proxy it is as it's still has the best ping times for me, and I'm a selfish bastard and don't want it getting swamped by everyone.
You can figure it out yourself though - just ping each server.
And go with the one with the lowest number.
_________________
Morpheus: What is "coming soon"? How do you define "coming soon"?