magicJack and MagicJack Plus Support, Reviews, FAQs and Hacks

Xen1969 · Posted: Wed Feb 13, 2008 10:50 pm Post subject: VMAIL button lights up now ?!

OK... several weeks ago I posted when I was told by MagicJack the VMAIL button and the LED on the softphone weren't features -- maybe in the future. Just there to look pretty.

Well today after being told voicemail was down and would be back up within an hour, I just noticed for the first time ever -- my VMAIL button was lit up bright green!

It's not perfect yet... putting my mouse over the button it says "There are messages waiting: 7/0 (0/0)" LOL

I logged in and checked my voicemail and yes there were 7 blank voicemail messages.... probably from when I was trying to get it to work earlier in the day.

Now the problem appears that I deleted these messages in voicemail and now the VMAIL button won't unlight bright green.

No problem, I will take it this is progress and that they are working on it. Just wondering if anyone else had noticed it.

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curiousgeorge · Posted: Wed Feb 13, 2008 11:47 pm Post subject:

Yes, this is true I noticed the same on mine, good feature so you know when you have messages.
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Xen1969 · Posted: Thu Feb 14, 2008 10:27 am Post subject:

Playing around with it some more this morning... rebooting the computer resets the VMAIL button from bright green. Restart may too but I didn't think to try that.

It takes somewhere around 10 minutes for it to light up once you have a new message.

SpamBox · Posted: Fri Feb 15, 2008 12:48 am Post subject:

Not only is the vmail button working but MJ must be sending a voicemail notification signal down the line as my phone itself now lets me know when I have a MJ voicemail (the light blinks and displays message "New voice message"). So that's kinda cool, though i don't use the MJ vm system anyway. Also when a message has been left, and I go to dial out, I get the "stuttering" dialtone at first, which back when I had a normal landline was the voicemail notification prompt.

And the light/notification came on instantly, no waiting 10 minutes.
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Xen1969 · Posted: Fri Feb 15, 2008 9:17 am Post subject:

YES! I tried again this morning and voicemail/VMAIL is working very well!

Like SpamBox says, it notifies within seconds of a message waiting and also the VMAIL button unlights seconds after hanging up from checking messages.

It is also sending e-mails attachments of the messages again (It wasn't yesterday).

NICE WORK MagicJack!

I still have one one problem with voicemail. The timestamp on messages is in the wrong time zone. Maybe there is an option to change this in voicemail settings?

Yes, my computer has the right time but that doesn't appear to be the timestamp source.

drjekyl · MagicJack Contributor Joined: 12 Dec 2007 Posts: 69

They really need to enable the user to TURN OFF VOICEMAIL.

Xen1969 · Posted: Wed Feb 20, 2008 9:32 am Post subject:

Turn off voicemail, allow to change the number of rings, fix the time zone problem...

Fix the issue where someone can leave a longer than 2 minute voicemail (2 minutes is the cutoff) without knowing that only 2 minutes of it will be delivered. It doesn't beep or anything to let you know that you were cut off at 2 minutes.

plenty of work left to do

curiousgeorge · Posted: Wed Feb 20, 2008 7:39 pm Post subject:

Really, is this true? 2 min. of voicemail but no end beep, you will have grandma talking about her cats and plants for hours. Shocked

, so no warning at all, how does the caller know when the time is up? , I was not aware of this issue but will look into it.Maybe on your voicemail response you will have to say "you have reached the smith residence please leave a 2 minute message or shorter thank you"
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help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?

kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

HolmanGT · Posted: Sun Mar 02, 2008 2:09 pm Post subject:

As of 3-1-2008 my Green VM light nolonger works. "Easy come easy go", but it will be fixed SOON. Rolling Eyes

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- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
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kumar · Dan Should Pay Me Joined: 15 Nov 2007 Posts: 806

Hah,.....oh well..

Peace
kumar

magicchat.50webs.com (new server)
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Xen1969 · Posted: Sun Mar 02, 2008 8:00 pm Post subject:

My VM light is not working either so its not just you.

Interesting... I ran magicfix to see what it had to say... it is stuck on "checking environment" for whatever the check is between "You do not have any programs running known to be incompatible with magicJack" and "Audio is propertly configured for your magicJack"

I did get my e-mail alert for the voicemail.

curiousgeorge · Posted: Mon Mar 03, 2008 5:09 am Post subject:

working good here. Smile

_________________
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?

Xen1969 · Posted: Mon Mar 03, 2008 9:26 am Post subject:

Mine is working again. Also got yet another upgrade when rebooting.

HolmanGT · Posted: Mon Mar 03, 2008 12:26 pm Post subject:

Xen1969,

Well my MJ does what I need it to do and that if free phone calls.

But I will say this every time you turn it on it is like having a new toy, you never know what it is going to do today. Very Happy

_________________
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655